need support on Visio 2016 activ.

Discussion in 'Microsoft Office' started by utnalove, Jan 13, 2016.

  1. utnalove

    utnalove MDL Novice

    Apr 19, 2011
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    #1 utnalove, Jan 13, 2016
    Last edited by a moderator: Apr 20, 2017
    Hello, I have Office 2013 company activated. Fully legal.
    I have added Visio 2016. I need help in activating it. Just installed and there is a popup asking for activation coming up all the time.

    With KMSAuto Net.exe I get this info (replaced the codes with other numbers):
    Code:
               -----=====     KMSAuto Net 2015 v1.4.2 by Ratiborus     =====-----
    = Products Status: Office 2010, Office 2013/2016
    == Office 16, Office16VisioProR_Grace edition
      Product Description: Office 16, RETAIL(Grace) channel
          Partial Product Key: ABCDE
           License Status: Out-of-Box (OOB) Grace
                   Reason: 0x4004f00c 
    == Office 15, OfficeProPlusVL_KMS_Client edition
      Product Description: Office 15, VOLUME_KMSCLIENT channel
          Partial Product Key: FGHIL
           License Status: Licensed
         KMS-host Machine: <default>:1789
             KMS-host PID: *long code replaced by me*
     Expiration Date/Time: 19-Jun-2016 10:11  ( 157 d 20 h 47 min )
       Activation Interval: 0 d 2 h 0 min
         Renewal Interval: 7 d 0 h 0 min
                                           ==========================
    How can I proceed activating Visio 2016, without corrupting or chaning the actual working legal activation of Office 15?
     
  2. Tito

    Tito Super Mod / Adviser
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    Nov 30, 2009
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    @utnalove

    You need to use the VL SKU, not the retail one: http://forums.mydigitallife.net/threads/65644

    Another thing, the existing Office 2013 in your PC is most probably activated using your company's internal KMS server. It would be better to backup/know the KMS server's address as any KMS emulator will overwrite it.
     
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  3. utnalove

    utnalove MDL Novice

    Apr 19, 2011
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    Does it mean that I have to uninstall Visio and install the VL SKU version?

    How do I find my company KMS? How to back it up?
    If it will be overwritten, then how should I put the right company KMS to Office 15 back again after I activate Visio 2016?
     
  4. Tito

    Tito Super Mod / Adviser
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    #4 Tito, Jan 13, 2016
    Last edited by a moderator: Apr 20, 2017
    @utnalove

    1. That should be the best choice to avoid any future error.
    2. Post the output of:
    Code:
    slmgr.vbs /dlv b322da9c-a2e2-4058-9e4e-f59a6970bd69
     
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  5. utnalove

    utnalove MDL Novice

    Apr 19, 2011
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    Downloading now SW_DVD5_Visio_Pro_2016_W32_English_MLF_X20-41585

    The output of that command is: Software licensing version 6.1.7601.17514. Error product key not found.
     
  6. Tito

    Tito Super Mod / Adviser
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    @utnalove

    Sorry, the above command is only applicable for Windows 8 & above.

    In which location Office is installed?
     
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  7. utnalove

    utnalove MDL Novice

    Apr 19, 2011
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    C:\Program Files (x86)\Microsoft Office\Office15
    Should I go on and start installing visio 2016?
     
  8. Tito

    Tito Super Mod / Adviser
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    #8 Tito, Jan 13, 2016
    Last edited by a moderator: Apr 20, 2017
    @utnalove

    1. Yah, start it.
    2. Open an elevated command prompt & type
    Code:
    cscript "C:\Program Files (x86)\Microsoft Office\Office15\ospp.vbs" /dstatus
     
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  9. utnalove

    utnalove MDL Novice

    Apr 19, 2011
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    #9 utnalove, Jan 13, 2016
    Last edited by a moderator: Apr 20, 2017
    (OP)
    Code:
    ---Processing--------------------------
    ---------------------------------------
    SKU ID: replaced-b94a-43e9-replaced-replaced
    LICENSE NAME: Office 16, Office16VisioProVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel
    LICENSE STATUS:  ---OOB_GRACE---
    ERROR CODE: 0x4004F00C
    ERROR DESCRIPTION: The Software Licensing Service reported that the application
    is running within the valid grace period.
    REMAINING GRACE: 29 days  (43199 minute(s) before expiring)
    Last 5 characters of installed product key: RJRJK
            DNS auto-discovery: KMS name not available
            Activation Interval: 120 minutes
            Renewal Interval: 10080 minutes
            KMS host caching: Enabled
    ---------------------------------------
    SKU ID: replaced-a2e2-4058-replaced-replaced
    LICENSE NAME: Office 15, OfficeProPlusVL_KMS_Client edition
    LICENSE DESCRIPTION: Office 15, VOLUME_KMSCLIENT channel
    LICENSE STATUS:  ---LICENSED---
    REMAINING GRACE: 157 days  (227154 minute(s) before expiring)
    Last 5 characters of installed product key: XYZREPLACED
            KMS machine name from DNS: windows-kms.companyname:portnumber
            Activation Interval: 120 minutes
            Renewal Interval: 10080 minutes
            KMS host caching: Enabled
    ---------------------------------------
    ---------------------------------------
    ---Exiting-----------------------------
     
  10. Tito

    Tito Super Mod / Adviser
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    #10 Tito, Jan 13, 2016
    Last edited by a moderator: Apr 20, 2017
    @utnalove

    Code:
    KMS machine name from DNS: windows-kms.companyname:portnumber
    That's the address.
     
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  11. utnalove

    utnalove MDL Novice

    Apr 19, 2011
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    So how should I proceed to activate visio? Use the KMSAuto Net.exe?
    Should I click "activate office"?

    Sorry for asking every step, but I'd liko avoid to break something:p
     
  12. Tito

    Tito Super Mod / Adviser
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    If you've already backed up the server address, then just click on Activate Office.
     
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  13. utnalove

    utnalove MDL Novice

    Apr 19, 2011
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    What should I put here? Our should I just click cancel since it's about Office15?
     

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