Hello and thank you for reading this and possibly offering to help a brother out. I installed KMSpico a while back. Word started saying that (Product Activation Failed) and became extremely unstable. I tried uninstalling & installing KMSpico to no avail. I am getting an error: "An error occurred installing the TAP device driver." I am at a loss with what to do now. Can someone please help me get on track? I am studying for a standardized exam that is right around the corner and my notes on in Word. I am feeling totally out of sorts with this. Thanks for your help!!! -- doc