Please help

Discussion in 'Windows 8' started by lobo11, Apr 14, 2014.

  1. lobo11

    lobo11 TOMAHAWK CHOP

    Feb 16, 2012
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    I have googled it and tried everything I can think of, every time I reboot Monitor goes to sleep (Not Computer), I tried different cables, different monitor no luck, I have played with power settings till I'm blue in the face plus all the crazy stuff off google, so since ya'll are the smartest ones I can think of, my OS is Win 8.1 updated through Windows Update to 17031, 64 bit, 16 Gigs of ram, latest video drivers, thanks.:confused:
     
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  2. Aemsa

    Aemsa MDL Member

    Feb 17, 2014
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    Computah specs please?
     
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  3. smlm17

    smlm17 Guest

    I smell it's problems with the drive of graphic card or even worst the graphic card!
     
  4. lobo11

    lobo11 TOMAHAWK CHOP

    Feb 16, 2012
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    Dell XPS 8700 PC
    16 gigs Ram
    Nvidia GeForce GTX 1 GB GDDR5 video card
    2 TB Hard Drive (7200 RPM)
    16x CD/DVD Burner
    Windows 8.1 with Update 17031
    4th Gen Intel Core i7-4770 Processor (8M Cache 3.9 GHz)
     
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  5. lobo11

    lobo11 TOMAHAWK CHOP

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    #5 lobo11, Apr 14, 2014
    Last edited: Apr 14, 2014
    (OP)
    Also tried different video card, same thing,
    Also in BIOS theirs no intergrated video card
     
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  6. smlm17

    smlm17 Guest

    One question your motherboard does not have vga or hdmi output (OnBoard)?
     
  7. lobo11

    lobo11 TOMAHAWK CHOP

    Feb 16, 2012
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    #7 lobo11, Apr 14, 2014
    Last edited: Apr 14, 2014
    (OP)
    HDMI, DVD-I, Display Port, Ran tests at Dell, everything fine, ran Malwarebytes and anti Virus, no hits, every time Monitor goes to sleep for 3 minutes
    No outputs on motherboard, PCI-E card
     
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  8. smlm17

    smlm17 Guest

    I recommend:
    1. restore the computer to an earlier point when it worked well
    2. put all the settings under default (bios, windows) etc. ..
    3. reinstall the operating system
    4. contact the "Dell" and put your question
    regards
     
  9. lobo11

    lobo11 TOMAHAWK CHOP

    Feb 16, 2012
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    Thanks anyway, but I believe for now I'll keep searching, all that stuff above will take 3 years,
    contact Dell in Mexico or where ever their at, not a option, they make good stuff but, talk to them
    nay, my man, nay.
     
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  10. s1ave77

    s1ave77 MDL Guide Dog/Dev

    Aug 15, 2012
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    Did you try to reinstall the graphics drivers ... :g:?
     
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  11. lobo11

    lobo11 TOMAHAWK CHOP

    Feb 16, 2012
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    Yes, no luck, 3 times
     
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  12. Ming_the_Merciless

    Ming_the_Merciless MDL Member

    Feb 7, 2014
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    I suspect the monitor. Any way you can try another one? Besides, if it is a bad monitor, you'll be buying one anyway. Just purchase from somewhere that accepts returns in case that isn't the solution.
     
  13. l30

    l30 GFX Wizard

    Apr 14, 2014
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    I don't think its a monitor problem it might be issue with ur graphics driver and are u facing this issue from start or just after upgrading to 17031
     
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  14. Bytebuster

    Bytebuster MDL Addicted

    Apr 30, 2013
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    My money is still on a problem with the grahics card device driver;

    Try this.
    - Disable the automatic dowload of drivers etc. first! ;
    - Restart your computer, remove complete nVidia driver/software ;
    - Restart your computer, ...then first check if the driver is completely removed (should be no nVidia driver) and reinstall nVidia driver/software

    Good luck.
     
  15. bchat

    bchat MDL Smart Azz

    Nov 7, 2008
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  16. PointZero

    PointZero MDL Member

    Oct 5, 2011
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    Maybe OP was overcome by smoke inhalation :D

    The capacitor problem is real- I've had two Samsung monitors experience it.

    But yes, I did miss in his first post that he's tried a different monitor already. Sorry about that.
     
  17. Bytebuster

    Bytebuster MDL Addicted

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    #19 Bytebuster, Apr 15, 2014
    Last edited: Apr 15, 2014
    @PointZero - ...you're 100% right 'bout the leaking caps problem (no intention of playing that issue down) but since op stated he tried a dif. monitor with exactly the same results. Anyways, as you said, you missed that bit. - No worries mate, it happens to the best of us. :)
     
  18. generalmx

    generalmx MDL Novice

    Apr 15, 2014
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    At the computer shop I've worked at, I've found a problem on some combinations of motherboards, Windows versions, and graphics drivers, the motherboard will seemingly fail to properly "wake up" the video card once the CPU is allowed to enter into a lower power state. Usually a setting in the BIOS or just upgrading the BIOS fixes this.

    Additionally, I also had at least once instance where it was actually the PSU not supplying enough voltage to the graphics card and/or motherboard after the graphics card regulates its power needs (which they've been able to do for like 10+ years now).

    A really telling test would be to boot up into Safe Mode and see if it still occurs. If so, try the Windows Recovery Environment too. If it still occurs even there, then it's most definitely a hardware issue.