I have a Microtek Scanmaker 4800, and just downloaded and installed the driver from Microtek's website. I run Windows XP. I have installed the driver via: Control Panel>System>Hardware Tab>Device Manager>Action Menu>Scan For Hardware Changes This worked to install the driver under "other devices" The scanner icon in my toolbar still says, "Scanner is not ready". And when I try to install the driver via disc, via Control Panel and Scanners and Cameras, it cannot find valid driver information from the Scanmaker driver folder. Any ideas as to what I can try to get this computer to recognize the software I have downloaded? I appreciate any and all suggestions. Thanks again!