Problems With Windows Update KB3046002

Discussion in 'Windows 10' started by TECHNOMAN, May 13, 2015.

  1. TECHNOMAN

    TECHNOMAN MDL Member

    Jan 19, 2009
    182
    32
    10
    Hi,

    I`m having problems installing the update KB3046002 on my desktop system

    It is set up as a dual boot system Windows 8.1 Pro+Wmc x64 on main partition

    Then Windows 10 10074 On second partition

    The above update show up yesterday 12/05/2015 via windows updates

    The system install all other updates but this one fails I have tried on several times still no luck

    I ran sfc /scannow to check my system & no problems there

    So restore my system back to april 2015
    Then ran windows update again this time offer 63 updates
    When i ran the process all downloaded & set them to install my system restarted

    Then I Check & Update KB3046002 had still failed to install

    And it was still being offer to me via windows updates

    So I got out my laptop which also as windows 8.1 Pro x64

    And the same thing happen on that faild to install KB3046002

    Anyone else having issuse with this update

    Thanks in advance Hope someone can help
     
  2. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
    5,431
    1,486
    180
    try this in CMD admin
    chkdsk /f
    Yes to check on reboot. ( restart pc)
    then
    dism /online /cleanup-image /restorehealth

    after done goto control panel and run the troubleshooter for updates.
     
  3. TECHNOMAN

    TECHNOMAN MDL Member

    Jan 19, 2009
    182
    32
    10
    Thanks for the advice tried that still unable to install update KB3046002
    Any other advice would be helpful as it looks like I will need to do a clean install again on desktop to try to resolve this
    Then restore laptop to when it was purchased as it came with windows 8.1 & I have a backup of that
    But it seems such a lot of trouble for this one update & do I really need it
    thanks again
     
  4. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
    5,431
    1,486
    180
    create new user account local not MS and make it admin then restart and log in to it.
    try running the troubleshooter again.
    if it fails run SFC /scannow and restart when its done.

    if still then try
    Dism.exe /online /Cleanup-Image /StartComponentCleanup