Product Key issues

Discussion in 'Windows 7' started by Gary1937, May 12, 2011.

  1. Gary1937

    Gary1937 MDL Novice

    May 12, 2011
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    #1 Gary1937, May 12, 2011
    Have an HP TouchSmart 300.

    Had it registered with Product Key that came with computer. No problems.

    Had to send computer into HP for repair. The Product Key was changed by the person who worked on this machine.

    Neither Product Key will be accepted for validation by HP.

    Have many problems, one being can not install any downloads which HP sends to me to download.

    Another problem is I can access UAC but unable to change anything. I am listed as the Administrator and have no problem signing on and using the computer.

    After receiving the computer back from HP and using it for awhile I had a problem and had to reinstall the computer back to it's condition, not sure if something happened during that or not.

    Any help would be appreciated.

    Thanks

    Gary:mad:
     
  2. Spider-Vice

    Spider-Vice MDL Member

    Mar 30, 2011
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    #2 Spider-Vice, May 12, 2011
    Try calling HP about it. They might redirect you to MS but then they'll redirect you to HP? :eek:
     
  3. jayblok

    jayblok MDL Guru

    Dec 26, 2010
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    #3 jayblok, May 12, 2011
    tell HP to give you a working product key