product key lost

Discussion in 'Microsoft Office' started by BonnieC, Jan 10, 2016.

  1. BonnieC

    BonnieC MDL Novice

    Jan 10, 2016
    I no longer have the product key to my Office Home & Student 2010. I had to have my hard drive cleaned due to a virus and they removed Office when they did this. I have the disc to reinstall, but no longer have the product key. Is there any way I can retrieve it? I do not want to pay for another Office Program if I can help it.
    Thank you
  2. QuantumBug

    QuantumBug MDL Developer

    Mar 7, 2012
    #2 QuantumBug, Jan 10, 2016
    Last edited: Jan 10, 2016
    First of all, wrong forum - this thread should have been posted here.

    Second, why would they uninstall your MSO? Did they reinstall Windows?

    Third, if they reinstalled Windows your key is gone, if not it may still exist in an encrypted state within the Registry, please let us know; from here it's recoverable only if left behind as a DigitalProductId.