Random Internet Disconnections from the PC

Discussion in 'PC Hardware' started by Dr4w, Feb 5, 2020.

  1. hamdoullah

    hamdoullah MDL Member

    Oct 27, 2019
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    it could be a compatibility problem with win10.
    have you just decided to install win10 on your machine after having used another os on this machine for a long time ?
    i suggest to install win8.1 on this machine and see if the problem will occur again.
    If you're not noticing that problem so that means that your machine has compatibility problem with win10.
     
  2. Dr4w

    Dr4w MDL Junior Member

    Feb 3, 2017
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    I'm on Win10 for 3 years now if not more, and I started having issue like 1 year ago. If it's a compatibility issue I'll have to buy a new NIC anyway.
     
  3. techquest

    techquest MDL Novice

    May 26, 2010
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    #23 techquest, Feb 15, 2020
    Last edited: Feb 15, 2020
    I'm new into this thread as haven't been on the forum for sometime so excuse myQ's. I'm running enterprise and Pro version, also insider releases and have seen just about anything the OS can throw at you.

    It's not likely to be W10, your machine is perfectly good for running W10. You stated your nic is Realtek, is that the onboard 8111G , if not what model please?

    You stated it seems to happen more when your playing games. so is normal web browsing ok or not?
     
  4. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    must be a driver issue with the nic he is using....does it disconnect on the WIFI also or just the lan nic? the issue happens only when hes gaming maybe is a issue with the game server and not HW related.
     
  5. hamdoullah

    hamdoullah MDL Member

    Oct 27, 2019
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    @techquest has the best answer, indeed if the disconnection happens only when you play games, there are good chances it comes from the server which you connect at, maybe it is related to overwhelming server which causes the random disconnection.
    So indeed we need to know if this disconnection happens also when browsing or running other tasks on the machine or it happens only when you play games.
    If it happens only when playing games so your problem is solved.
     
  6. techquest

    techquest MDL Novice

    May 26, 2010
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    As @hamdoullah is saying the problem is possibly down to gaming. So we need eliminate the question of do you get the problem with normal browsing. If it turns out to be not the case then we will have a better understanding of where to look next.
     
  7. Muerto

    Muerto MDL Debugger

    Mar 7, 2012
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    #27 Muerto, Feb 17, 2020
    Last edited: Jan 12, 2021
    ...
     
  8. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    #28 LatinMcG, Feb 17, 2020
    Last edited: Feb 17, 2020
    sounds possibly bios related with efi or irq or power management acpi.
    live os ping test see if any packet loss.
    bios version?

    event viewer shows anything at the exact time it happens ?
     
  9. Dr4w

    Dr4w MDL Junior Member

    Feb 3, 2017
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    No packet loss. Bios version: the latest available on the asus site for the M51AC mobo, which is like 2013. Event viewer didn't show anything in particular the last time I checked few days ago (before the format), I can check again in the weekend, but I don't think I will see anything.
     
  10. Dr4w

    Dr4w MDL Junior Member

    Feb 3, 2017
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    All the power management, green ethernet s**t etc. are disabled. I also bought a new NIC Intel, so I can see if I will have any issues with it too.
     
  11. LatinMcG

    LatinMcG Bios Borker

    Feb 27, 2011
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    try pingplotter to the server of game and see if there is a packetloss midway to them..
     
  12. Dr4w

    Dr4w MDL Junior Member

    Feb 3, 2017
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    Yea, pretty much only online games. I had the issue on League of legends and dead by daylight. But never on For Honor for example. I don't remember encountering the issue outside of online games, so normal browsing seems to be fine.
    I don't know if it's the onboard 8111G, but I can check if you tell me how.
     
  13. MS_User

    MS_User MDL Guru

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    usually gaming online requires good bandwidth a minimum of 50 MB maybe thats were the issue mite be sense it only happens when your connected to the game server.
     
  14. Dr4w

    Dr4w MDL Junior Member

    Feb 3, 2017
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    I don't wanna be rude but this sounds like some serious bulls**ts.
     
  15. ipx

    ipx MDL Addicted

    May 24, 2017
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    #37 ipx, Feb 24, 2020
    Last edited: Oct 26, 2022
    .
     
  16. MS_User

    MS_User MDL Guru

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    not saying thats the issue....i said that mite be the issue....gaming online now a days requires a lot of bandwidth.
     
  17. MS_User

    MS_User MDL Guru

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    he is only experiencing the issue when hes gaming only...it cant be power socket issue.
     
  18. Dr4w

    Dr4w MDL Junior Member

    Feb 3, 2017
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    The modem has no issues (I also tried with 2 different modems, power cables etc.) since it doesn't turn off and all the other devices connected do not lose connection while my pc does.