I am the IT guy in the family. So, posting a thread like this seems silly, but whatever. I usually use Windows Remote Assistance to look at and control friends and family member's computers when they need help. I just did so with my uncle tonight. However, there has to be a better/easier way of remotely connecting to their computers instead of telling them to send an invitation or setting up their firewall for Easy Connect. What do you guys think? I don't really want to ask them to, or install something like Team Viewer which is silly when they only need me once a year. Ideas? Suggestions?