I can share a WINUPTP file with the disabled check. BIOS image file is same as BIOS ROM won't appear.
I have the Wifi card Intel AX210 for my laptop, and Wifi works fine but Bluetooth 5.2 doesn't work for some reason.
Thanks for the feedback. Is the Bluetooth device visible - say under another OS like Linux? Also, if possible, can you please give the card a go on another laptop?
Well when I had the WiFi card, Bluetooth didn't appear in the device management I clicked on view hidden devices and then Bluetooth appeared but still didn't work as I think windows was using settings for my old card. I don't use Linux, though I tried a few years ago too use Ubuntu, but couldn't get to grips with it really. I don't have another laptop, but I decided to return the card to Amazon and get my money back. I will be hooking my laptop up to my router via ethernet cable to get the full speed which is 1GB/s. Thanks for all your help