Removing old driver causes boot fail...

Hi All,

I've been fighting driver problems after using Acronis (universal) Restore to move my old Toshiba laptop over to a new Acer, both Win7x64 systems. It's all working fine, got it mostly figured out except for this old Toshiba system driver that cannot be removed. I've used Driver Store Explorer to force removal, which causes a boot failure showing TVALZ.sys to be corrupt or missing. Trouble is, this driver does not show up in any list of loaded drivers! My only thought so far is to edit the registry, but the relevant HKLM keys are write-protected. I've Googled and found some tricks that are supposed to work, but they don't for me. Here's a paste of the INF file:

Code:

; TVALZ.INF
; 
; TOSHIBA ACPI-Compliant Value Added Logical and General Purpose Device
; install information file.
;
; (C) Copyright 2006 TOSHIBA Corporation
;

[Version]
Signature="$CHICAGO$"
Class=System
ClassGuid={4d36e97d-e325-11ce-bfc1-08002be10318}
Provider=%TOS%
CatalogFile=TVALZ.cat
DriverVer=10/05/2006,2.0.0.0

[DestinationDirs]
TVALZNT.CopyFiles = 12

[Manufacturer]
%TOS%=TOSHIBA,NTx86,NTai64,NTamd64

[ControlFlags]
ExcludeFromSelect = *TOS6208

[TOSHIBA.NTx86]
%*TOS6208.DeviceDescNTx86%=TVALZ,*TOS6208

[TOSHIBA.NTai64]
%*TOS6208.DeviceDescNTai64%=TVALZ,*TOS6208

[TOSHIBA.NTamd64]
%*TOS6208.DeviceDescNTamd64%=TVALZ,*TOS6208

[SourceDisksNames]
1=%TVALZ%

[SourceDisksFiles]
TVALZ.SYS = 1

[TVALZ.NT]
CopyFiles=TVALZNT.CopyFiles

[TVALZ.NT.Services]
AddService=TVALZ,2,TVALZ_Service_Inst

[TVALZ_Service_Inst]
DisplayName    = %TVALZ.SvcDesc%
ServiceType    = 1
StartType      = 0
ErrorControl   = 1
ServiceBinary  = %12%\TVALZ.SYS

[TVALZNT.CopyFiles]
TVALZ.SYS


[strings]
TOS                        = "TOSHIBA"
TVALZ                      = "TVALZ"
*TOS6208.DeviceDescNTx86   = "TOSHIBA x86 ACPI-Compliant Value Added Logical and General Purpose Device"
*TOS6208.DeviceDescNTai64  = "TOSHIBA ai64 ACPI-Compliant Value Added Logical and General Purpose Device"
*TOS6208.DeviceDescNTamd64 = "TOSHIBA x64 ACPI-Compliant Value Added Logical and General Purpose Device"
TVALZ.SvcDesc              = "TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver"

Here are the keys where "TVALZ" waas noted:

• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Setup\PnpLockdownFiles
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E97D-E325-11CE-BFC1-08002BE10318}\0046
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CriticalDeviceDatabase\*tos1900
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CriticalDeviceDatabase\*TOS6208
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\ACPI\TOS1900\2&daba3ff&1
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\TVALZ
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E97D-E325-11CE-BFC1-08002BE10318}\0046
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\CriticalDeviceDatabase\*tos1900
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\CriticalDeviceDatabase\*TOS6208
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\ACPI\TOS1900\2&daba3ff&1
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\TVALZ
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\Class\{4D36E97D-E325-11CE-BFC1-08002BE10318}\0046
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\CriticalDeviceDatabase\*tos1900
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\CriticalDeviceDatabase\*TOS6208
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\ACPI\TOS1900\2&daba3ff&1
• HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\TVALZ
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E97D-E325-11CE-BFC1-08002BE10318}\0046
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\*tos1900
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CriticalDeviceDatabase\*TOS6208
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ACPI\TOS1900\2&daba3ff&1
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TVALZ

Wondering if nulling out all the values in the INF and then "installing" the null file would work? Any ideas appreciated on how to dump this unneeded driver!

Russ

 

Finally got the bugger out. Went thru the registry and deleted every "ATI" key and all values/datas with "Catalyst" and "Radeon". Had to use SetACL command line to change reg permissions for some keys. Then uninstalled the driver using driver store explored, rebooted and all is good!

Yup, did all the obvious stuff...

Haven't heard of that, will check it out!

Russ

 

Won't work on my system since I did the in-place upgrade.
--------------------------------------------------------

Ran a bootlog and found I still have two drivers loading for stuff that's long gone. If I delete anything related to them, I get a 07B bluescreen (drivers missing or corrupted). I've already removed all "unused" devices from DM using the showhidden command. So, how to get these out of my system and keep it happy?

Code:

Service Pack 111  3 2016 11:06:57.375
Loaded driver \SystemRoot\system32\ntoskrnl.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\drivers\ACPI.sys
Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS
Loaded driver \SystemRoot\system32\drivers\msisadrv.sys
Loaded driver \SystemRoot\system32\drivers\pci.sys
Loaded driver \SystemRoot\system32\drivers\vdrvroot.sys
Loaded driver \SystemRoot\system32\DRIVERS\LPCFilter.sys
Loaded driver \SystemRoot\system32\DRIVERS\iusb3hcs.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
Loaded driver \SystemRoot\system32\drivers\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\system32\drivers\pciide.sys
Loaded driver \SystemRoot\system32\drivers\PCIIDEX.SYS
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\drivers\atapi.sys
Loaded driver \SystemRoot\system32\drivers\ataport.SYS
Loaded driver \SystemRoot\system32\drivers\msahci.sys
Loaded driver \SystemRoot\system32\DRIVERS\amdxata.sys
Loaded driver \SystemRoot\system32\DRIVERS\iaStorA.sys
Loaded driver \SystemRoot\system32\DRIVERS\storport.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\DRIVERS\timntr.sys
Loaded driver \SystemRoot\system32\drivers\volsnap.sys
Loaded driver \SystemRoot\system32\DRIVERS\tdrpm273.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\system32\DRIVERS\snapman.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\system32\DRIVERS\iaStorF.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\AtiPcie.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \??\C:\Windows\system32\drivers\mbamchameleon.sys
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\vsdatant.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\VBoxNetAdp6.sys
Loaded driver \SystemRoot\system32\DRIVERS\VBoxNetLwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\VBoxUSBMon.sys
Loaded driver \SystemRoot\system32\DRIVERS\VBoxDrv.sys
Loaded driver \SystemRoot\system32\drivers\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\drivers\mssmbios.sys
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\igdkmd64.sys
Loaded driver \SystemRoot\system32\DRIVERS\iusb3xhc.sys
Loaded driver \SystemRoot\system32\DRIVERS\HECIx64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\RtsPStor.sys
Loaded driver \SystemRoot\system32\DRIVERS\athrx.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifibus.sys
Loaded driver \SystemRoot\system32\DRIVERS\L1C62x64.sys
Loaded driver \SystemRoot\system32\DRIVERS\ICCWDT.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\drivers\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys
Loaded driver \SystemRoot\system32\drivers\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\umbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\DRIVERS\iusb3hub.sys
Loaded driver \SystemRoot\system32\drivers\RTKVHD64.sys
Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
Loaded driver \SystemRoot\system32\DRIVERS\IntcDAud.sys
Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS
Did not load driver \SystemRoot\system32\DRIVERS\wdcsam64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\System32\Drivers\usbvideo.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \??\C:\Windows\system32\drivers\mbam.sys
Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Loaded driver \SystemRoot\system32\DRIVERS\afcdp.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys
Loaded driver \SystemRoot\system32\DRIVERS\WUDFRd.sys
Loaded driver \??\C:\Windows\system32\drivers\mwac.sys
Loaded driver \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
Loaded driver \SystemRoot\system32\DRIVERS\WSDPrint.sys
Loaded driver \SystemRoot\system32\DRIVERS\WSDScan.sys

I Googled everything else that looked odd, these are the only references to AMD or ATI that seem to be loading. They must be "called" from somewhere that I can edit w/o crashing my system. They do not show up in DM, even with hidden devices shown, and they do not show using Driver Store Explorer. There are two AMD-related inf/pnf sets and two ATI inf/pnf sets in my INF folder, four ".sys.mui" files and eight .sys files in my drivers folder, two ".inf.loc" files and four folders containing inf/pnf/sys files in the driverstore folder, even though none of these show in DS Explorer.

I ran "pnputil -e >C:\pnp.txt" and do not see anything AMD or ATI related, but I do have TEN different Realtek drivers there even though I only have one Realtek audio device and one USB WiFi adapter that's no longer in use. Coud these Realtek jobbies be related to either AMD or ATI installs? WTH, I may uninstall these just to see...

Thanks!

Russ

 

Well, it's now a done deal. I found this program while Googling - It's called "Paragon Adaptive Restore" and it does about the same thing as sysprep, but works regardless of your upgrade status and keeps all your personalizations intact. After booting off the CD, you tell it to move your computer to platform with different hardware (P2P) and it removes all devices from the OS, then after booting, it renstalls all base MS drivers it finds. You can (and should) inject any new drivers that are needed for booting, like AHCI/IDE drivers. I did have a minor problem after rebooting, it showed the "Setting up you computer for the first time" message on every boot afterwards, but altering a couple regkey values fixed that...

Russ

 

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