[RESOLVED]Issues installing service pack 1

Discussion in 'Windows 7' started by QuantumBug, Oct 5, 2014.

  1. QuantumBug

    QuantumBug MDL Developer

    Mar 7, 2012
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    #1 QuantumBug, Oct 5, 2014
    Last edited by a moderator: Apr 20, 2017
    The service pack 1 (x64) package cannot "identify the version of Windows" the customer is running.

    CheckSUR.persist

    Code:
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 25.0
    2014-08-13 13:08
    
    Checking Windows Servicing Packages
    
    Checking Package Manifests and Catalogs
    
    Checking Package Watchlist
    (f)    CBS Registry Error    0x00000002    Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect        Failed to open store key
    
    Checking Component Watchlist
    
    Checking Packages
    (f)    CBS Registry Error    0x00000002    Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\        Failed to open store key
    
    Checking Component Store
    
    Summary:
    Seconds executed: 1050
     Found 2 errors
      CBS Registry Error Total count: 2
    
    
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 25.0
    2014-10-05 17:54
    
    Checking Windows Servicing Packages
    
    Checking Package Manifests and Catalogs
    
    Checking Package Watchlist
    (f)    CBS Registry Error    0x00000002    Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect        Failed to open store key
    
    Checking Component Watchlist
    
    Checking Packages
    
    Checking Component Store
    
    Summary:
    Seconds executed: 1031
     Found 1 errors
      CBS Registry Error Total count: 1
    I managed to fix error 0x80080005, but after this, the service pack installation apparently cannot identify what version of Windows the machine is running which is 6.1.7600 Windows 7 Home Premium x64.

    Can anyone help? I can provide anything needed including an SFC log.

    Regards, The Dev.
     
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  2. Tito

    Tito Super Mod / Adviser
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    Can you please post an MGADIAG report??
     
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  3. QuantumBug

    QuantumBug MDL Developer

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    #3 QuantumBug, Oct 5, 2014
    Last edited by a moderator: Apr 20, 2017
    (OP)
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  4. Tito

    Tito Super Mod / Adviser
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    Looks normal :g:

    As an alternative, you can do a repair install by SP1 media.
     
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  5. QuantumBug

    QuantumBug MDL Developer

    Mar 7, 2012
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    That's what I though. I believe some trash registry cleaner deleted important files in "Component Based Servicing" and the Service Pack install needs to create a file list from these keys. Backup and reinstall was last choice but there's not really any beating true corruption.

    Thanks for the help Tito.

    Regards, The Dev.
     
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