Shutdown issue - fans don't!

Discussion in 'PC Hardware' started by bchat, May 22, 2014.

  1. bchat

    bchat MDL Smart Azz

    Nov 7, 2008
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    I just assembled a new machine:

    Antec GX500 Black Steel ATX Mid Tower Computer Case
    CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 15000)
    EVGA SuperNOVA NEX 750 G 80 PLUS GOLD Certified 750W Active PFC ATX12V v2.31/EPS 12V v2.91 SLI Ready
    Logitech K750 Black USB RF Wireless Slim solar-powered Keyboard
    Logitech M310 Flame Red 3 Buttons 1 x Wheel USB RF Wireless Laser Mouse
    ------------------------
    ASRock Z77 Extreme6 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
    ICY DOCK MB971SP-B DuoSwap 5.25" Hot-Swap Drive Caddy for 2.5" and 3.5" SATA HD/SSD
    Intel Core i7-2700K Sandy Bridge 3.5GHz (3.9GHz Turbo) LGA 1155 95W Quad-Core Desktop Processor Intel HD Graphics 3000 BX80623i72700K
    OCZ Vector 150 Series VTR150-25SAT3-120G 2.5" 120GB SATA III MLC Internal Solid State Drive (SSD)
    OCZ Vector Series VTR1-25SAT3-256G 2.5" 256GB SATA III MLC
    ZALMAN CNPS9700 LED 110mm 2 Ball CPU Cooler

    1st group of times newly purchased
    2nd group I had

    When I shut the machine down, the CPU and case fans continue to run, and the SSDs are getting power also.
    I have to shut the PSU off to get them to stop.
    After Googling this issue I find I am not alone, but most articles are from a few years ago.
    I did try one suggestion, boot to a Linux base USB, I used my OCZ bootable toolbox, and shut down from there - it worked fine - this seems to indicate a hardware problem according to the article.

    I am tempted to say the issue is the PSU, but nowhere near sure.
    Before I buy another PSU I though I'd see if anyone here has any ideas.
    TIA

    Just as an FYI - even before this issue was discovered, I decided the case and PSU were not very good, but they were cheap..:rolleyes:
     
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  2. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
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    I'd make a BIOS/UEFI firmware update to ASRock Z77 Extreme6 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard, in the first place.
     
  3. murphy78

    murphy78 MDL DISM Enthusiast

    Nov 18, 2012
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    Could it be that your system is not fully shutting down, but going into hibernate mode instead?
    Try going into power options and change the "what power buttons do" options.
    If that doesn't work, try doing "powercfg -h off" and then shutdown.

    If it still doesn't completely shut off, try resetting default settings (usually f5) in bios.
     
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  4. bchat

    bchat MDL Smart Azz

    Nov 7, 2008
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    @ Mr X - BIOS is latest, I was using this mob/cpu combo in another case, different PSU w/o any issues.

    @ murphy78 - I disable hibernate on all my machines - and lose the page file too...;)

    I'll try resetting the BIOS as soon as I can get into it. The on board graphics/monitor combo are very good at going from ANALOG to HDMI to DIGITAL, I've had this issue with graphics/monitor combo before.

    Thanks for the replies - One can always count on the MDL troops.

    ETA = power button settings ok
     
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  5. Mr.X

    Mr.X MDL Guru

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    For resetting BIOS/UEFI just pull out the CMOS battery for 10 min. and power cord unplugged keep the power button pressed for 10 seconds to dissipate any remaining electricity on mobo circuits.
     
  6. green[mile]

    green[mile] MDL Novice

    May 20, 2014
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    h t t p://forums.mydigitallife.net/threads/54294-Computer-stuck-in-shut-down-after-KB2919355

    I assume we are not talking about Windows 8.1 and potential blue tooth driver issues, as the OP posted thanks in this thread.
     
  7. bchat

    bchat MDL Smart Azz

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    #7 bchat, May 22, 2014
    Last edited: May 22, 2014
    (OP)
    Thanks Mr X.

    Before I do that I've got to get the video deal settled - I updated to latest HD drivers - black screen only.
    When I first assembled this machine yesterday it booted fine. Then Windows Update updated the Intel graphics, I think that is when this mess started. I just d/l the latest drivers from Intel, now all I get is a black screen. I recall issues with Intel video and Windows 8/8.1. It will take me sometime to get this straightened out, I know very little...:D

    ETA - @ greem[mile] - not the same deal, but similar type of thing.
     
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  8. urie

    urie Moderator
    Staff Member

    May 21, 2007
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    Have you tried the ASRock video drivers.
     
  9. bchat

    bchat MDL Smart Azz

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    @urie - I will try them if I can get the darn thing to boot - :D
     
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  10. s1ave77

    s1ave77 MDL Guide Dog/Dev

    Aug 15, 2012
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    Did you try to disable the i7 graphics core? Are you able to boot into Safe Mode?

    When using dedicated graphics card, what would be the use of having the integrated enabled?
     
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  11. bchat

    bchat MDL Smart Azz

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    #11 bchat, May 22, 2014
    Last edited: May 22, 2014
    (OP)
    There is no video/graphics card in the machine, just the on board. I did get the machine booted up and the Device Manager shows the Display Adapter as Microsoft Basic - updated drivers - then shows Intel HD Graphics 3000 - but cannot install drivers.

    This has gotten to be a comedy of errors so I am going security erase the drive and do a fresh install of Win 8.1.1. If I can get the video part worked out, I'll go after the shutdown next. I do one thing, I screw it up, then I move on...:confused:

    Thanks for all the replies - may take awhile to sort this all out. Thank God for hollow point 357 magnums.

    ETA - a fresh install seems to have solved both issues
     
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  12. Mr.X

    Mr.X MDL Guru

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    See? This is an example case when something goes wrong at installation time or a bit later with drivers, etc. Many people don't believe this... just a thought.
     
  13. bchat

    bchat MDL Smart Azz

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    It seems I forgot to mention here that I took an image from my Z87 machine and installed it on, a Z77 machine. It booted up, took awhile "getting things ready" and all was good until I shut it down - that started the circus.

    So boys and girls, let this be a lesson to you all....never follow any example set by me...:eek:
     
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