SkyDrive under Win8.1 RTM - file cannot be uploaded

Discussion in 'Windows 8' started by Ozymandias, Oct 10, 2013.

  1. Ozymandias

    Ozymandias MDL Junior Member

    Jun 17, 2008
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    #1 Ozymandias, Oct 10, 2013
    I've been doing some testing moving around files to and from a test folder on SkyDrive under Win8.1 rtm and seem to got myself into a position where the SkyDrive client thinks a file should be synced from the local machine but fails as it "has a problem"

    Metro SkyDrive shows an error "Files can't be uploaded because there's a problem with a file or folder" - View Details/Close

    Clicking View Details displays "Problem" the folder/file in error and that's it. No option to ignore/delete or anything.

    I've tried totally deleting the folders from the root of SkyDrive to no avail.

    Windows Explorer shows the skydrive folder with an explanation mark - right clicking and selecting "View Problem" goes to the Metro Skydrive page detailing the file as above.

    Any thoughts how I can clear this error?
     
  2. eydee

    eydee Guest

    #2 eydee, Oct 10, 2013
    What I'd try:

    1. Boot windows into safe mode, or even better, boot the computer from a linux live cd and mount the windows partition. Remove all files and folders that have issues.
    2. Login to skydrive.live.com using a browser (not IE) AND a different computer or linux live cd. Remove all corresponding files/folders.
    3. Now that you cleared both sides, you should be ok. If not, contact M$.