[SOLVED] Malware "helpfulness.exe" on my PC

Discussion in 'Chit Chat' started by JBenal, Nov 9, 2016.

  1. JBenal

    JBenal MDL Senior Member

    Nov 2, 2009
    #1 JBenal, Nov 9, 2016
    Last edited: Nov 9, 2016
    Each time I start my computer this executable "helpfulness.exe" gets installed in %appdata%\install. Avast labels it a virus and deletes it. But it comes back. What's a good program to find where this is lurking and delete it once and for all? I ran Kaspersky tdsskiller which didn't find a rootkit.

    Update: A full scan of my computer located a file called "update.exe" in system startup that was likely installing helpfulness.exe on startup. No more helpfulness.exe.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...