[SOLVED] - Windows XP Professional x64 Edition HANGS when shutting down the computer

Discussion in 'Windows XP / Older OS' started by tomay3000, Sep 19, 2013.

  1. tomay3000

    tomay3000 MDL Member

    Apr 16, 2010
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    #1 tomay3000, Sep 19, 2013
    Last edited: Sep 20, 2013
    My Microsoft Windows XP Professional x64 Edition HANGS when shutting down or restarting the computer !

    What could be the cause !?

    Help me please :worthy:

    Thank you for your understanding.
     
  2. redroad

    redroad MDL Guru

    Dec 2, 2011
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    #2 redroad, Sep 19, 2013
    [h=4]Try to shut down or restart the computer from safe mode and report results ..[/h]
     
  3. R29k

    R29k MDL GLaDOS

    Feb 13, 2011
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    #3 R29k, Sep 19, 2013
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. WinDev

    WinDev MDL Expert

    Jul 6, 2013
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    #4 WinDev, Sep 20, 2013
    How to HANGS ??? Explain more your problem.
     
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  5. tomay3000

    tomay3000 MDL Member

    Apr 16, 2010
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    #5 tomay3000, Sep 20, 2013 (OP)
    It gets to the blue screen with the the message "Windows is shutting down" and just hangs, until I press and hold the on/off button.
     
  6. MSDNAA

    MSDNAA MDL Senior Member

    Aug 6, 2013
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    #6 MSDNAA, Sep 20, 2013
    You have to be more specific with your error message. I can't understand your words.
     
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  7. tomay3000

    tomay3000 MDL Member

    Apr 16, 2010
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    #7 tomay3000, Sep 20, 2013
    Last edited: Sep 20, 2013
    (OP)
  8. RJARRRPCGP

    RJARRRPCGP MDL Senior Member

    Feb 24, 2010
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    #8 RJARRRPCGP, Sep 30, 2013
    Last edited: Sep 30, 2013


    That was a known-too-well bug with Windows 95 and Windows 98, but never had that with Windows 2000 and later.

    (I used to see Crotched Mountain PCs with Windows 95 and Windows 98 crashed at the "Windows is shutting down" screen often!)

    The Windows 95 and Windows 98 issues were acknowledged. There were hotfixes.
     
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