Sony Viao with Vista Won't Recognize Password

Discussion in 'Windows Vista' started by impress4852, Feb 16, 2008.

  1. impress4852

    impress4852 MDL Novice

    Feb 16, 2008
    My daughter has a new (1 month) "pink" Sony Viao with Vista Home Prem. that will not allow her to log on with her password. It has not ever been changed.
    It is the only account on the computer. How do I log on, reset, etc?
  2. jroc

    jroc MDL Member

    Aug 28, 2007
    with all due respect...many people are hesitant to help...though your inquiry may be sincere...some will suspect that the nature is to invade someones privacy...with the laptop being 1 month sure its still under warranty and Sony could be more helpful....or using google search might find what you need.

    also being only 1month might be just a lessoned learned about 'how to remember'...if you talking about a bio's password set by Sony to access the Bio's..then someone might help.