Still can't upgrade to windows 10 for a week now

Discussion in 'Windows 10' started by robmadden1, Aug 8, 2015.

  1. robmadden1

    robmadden1 MDL Member

    Oct 21, 2009
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    #21 robmadden1, Aug 9, 2015
    Last edited: Aug 9, 2015
    (OP)
    Should I run the norton removal tool after removing norton and do you think norton may be the issue with not being able to upgrade to 10? Alao my fiance has the same norton as I do and she upgraded just fine to 10 with it installed.
     
  2. robmadden1

    robmadden1 MDL Member

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    #22 robmadden1, Aug 9, 2015
    Last edited: Aug 9, 2015
    (OP)
    Tried installing one more time without installing norton first and all i got like everytime was something happened instilation failed.
     
  3. Arnie25

    Arnie25 MDL Junior Member

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    Have you got the correct ISO for your system, i.e. 32 bit or 64 bit. I think it's 10 home version for 8.1 pro, not sure though I upgraded from 7.
     
  4. robmadden1

    robmadden1 MDL Member

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    Trying the instalation now after removing norton and malwarebytes to see if they help me with getting 10 installed.
     
  5. T-S

    T-S MDL Guru

    Dec 14, 2012
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    Norton is crap. But Defender isn't any better.
     
  6. robmadden1

    robmadden1 MDL Member

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    Yes I do. My system is x64.
     
  7. robmadden1

    robmadden1 MDL Member

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    What should I use then that is free because I dont want to pay again since I paid for norton?
     
  8. T-S

    T-S MDL Guru

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    Nod32 is the best combination of lightness and effectiveness, but is not free.

    Looking at the free ones Avira free is likely the best choice.
     
  9. robmadden1

    robmadden1 MDL Member

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    Thanks I have used avira in the past
     
  10. PaulDesmond

    PaulDesmond MDL Magnet

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    build in defender is good enough to protect you against most of malicious things out in the wild. Most important is that the signatures are updated as often as possible which is guaranteed with defender. All these signatures get to all AV snake-oil industry mostly at the same time on a daily base if available. 0-day exploits which are the most dangerous things cannot be detected by all of that AV crap and so far, the free defender does the same job like all other AVs out there. Always consider AV as a huge industry witch makes millions of bucks a year (don't have data on hand but it is a lot)
     
  11. T-S

    T-S MDL Guru

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    I have yet to see defender catching something different than some keygens and kms servers..

    It's just useless as your comment.
     
  12. PaulDesmond

    PaulDesmond MDL Magnet

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    ..............:laie:
     
  13. robmadden1

    robmadden1 MDL Member

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    Failed once again at 22% on the first blue screen even after removing Norton. But I refuse to put norton back on.
     
  14. PaulDesmond

    PaulDesmond MDL Magnet

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    #34 PaulDesmond, Aug 9, 2015
    Last edited: Aug 9, 2015
    meanwhile I suspect a hardware malfunction ... is it that your disc is about to die? Is it an older part of your rig? Oh, and yes don't reinstall that Norton virus :D

    edit: overlooked that the machine is only 3 years old but a malfunction still cannot be excluded
     
  15. robmadden1

    robmadden1 MDL Member

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    #35 robmadden1, Aug 9, 2015
    Last edited: Aug 9, 2015
    (OP)
    I have no issues other than my blu-ray drive being flakey sometimes where it wont read a disc but thats it. Everything else works 100%. Also I am going with Avira.

    I am suprized the origial Hitachi 1TB HD is still working after all these years and I keep my Laptop on 24/7.
     
  16. PaulDesmond

    PaulDesmond MDL Magnet

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    did you ever change settings in bios?
     
  17. T-S

    T-S MDL Guru

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    You should really do some test

    #1 shrink slightly your partition, create a new one and try to install w10 there. If it works you can exclude any HW problem.

    #2 try to update your actual win 8.x installation with win 8.1 and see if that works. If it works you can try to upgrade it to w10 with more chances of success.
     
  18. robmadden1

    robmadden1 MDL Member

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    I already have 8.1 on my laptop right now. I keep telling everyone this.
     
  19. T-S

    T-S MDL Guru

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    I perfectly understood what you're saying, but try to understand what I'm saying.

    Do the in place upgrade to win 8.1 and then try to upgrade to w10

    Clearly you have an HW problem or a corrupt W8.1 installation.

    Refreshing w8.1 will exclude most of the problems you may have on w8.1
     
  20. robmadden1

    robmadden1 MDL Member

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    #40 robmadden1, Aug 9, 2015
    Last edited: Aug 9, 2015
    (OP)
    I dont want to lose all my files on my pc or my installed programs. If I can do this with a windows 8.1 iso without losing anything I'll try it. I am on that laptop right now so I dont believe its a hardware issue.