The installation was canceled

Discussion in 'Windows 7' started by TONPumper, Mar 11, 2012.

  1. TONPumper

    TONPumper MDL Member

    Jan 2, 2011
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    Whenever I tried to install WIN7 Professional x64 on my friend's computer, it says that the installation is canceled due to corrupt or missing files. However, I can get WIN7 Professional x86 to install from the same flash drive. I have a universal flash drive with all of the copies of Windows 7 on it (both x86 and x64). Is it possible that the x64 side has been corrupted or is it that my friend's computer can't handle x64?
     
  2. redroad

    redroad MDL Guru

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    #2 redroad, Mar 11, 2012
    Last edited: Mar 11, 2012
    If it is saying missing files then the ISO is missing files or it is not reading all files (damaged or unclean disk). Use hash checking tool to check against ISO to eliminate possibility of Incomplete ISO. Post back with any results or questions.

    If ISO is 100% then perhaps a needed driver is not present.
     
  3. TONPumper

    TONPumper MDL Member

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    It works fine on my VMware virtual machine, if that tells you anything. I'll try your solution though.
     
  4. redroad

    redroad MDL Guru

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    I assume different hardware. Correct? Then in that case it sounds like missing driver. Try setting bios to default settings.
     
  5. TONPumper

    TONPumper MDL Member

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    #5 TONPumper, Mar 12, 2012
    Last edited: Mar 12, 2012
    (OP)
    I've tested the iso on my VM and it works. How can I test the flash drive in VMware?
     
  6. redroad

    redroad MDL Guru

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    Refresh me on the machine you are trying to install on and with the flash drive where does the process stop exactly? How far do you get?
     
  7. TONPumper

    TONPumper MDL Member

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    The machine is a Toshiba that's about 4 years old. I don't know the model or anything like that. The installation gets canceled when the it finishes installing updates, I think. Either that or it finishes installing features, restarts, then gives the error message.
     
  8. redroad

    redroad MDL Guru

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    #8 redroad, Mar 12, 2012
    Last edited: Mar 12, 2012
    You are trying to install windows 7 professional x64 it is acting like missing driver for something specific to that machine. Maybe a driver pack or check toshibs for drivers listed under the OS you are trying to install. Post back with progress or questions.

    Also did you try setting bios to default settings?
     
  9. windsman

    windsman MDL Expert

    Jan 11, 2010
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    If you have a option in your Bios that TurnOff AHCI Mode, then turn-it off, install Seven ans turn-it on.

    windsman.
     
  10. TONPumper

    TONPumper MDL Member

    Jan 2, 2011
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    Here's what I'm seeing. It happened on my VM. What's the solution? Is something corrupt in the flash drive or in the files on the flash drive?
     

    Attached Files:

  11. redroad

    redroad MDL Guru

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    When you see the error "0x80070570 can't access files" on install click --> OK ---> you will be returned to the "Install Now" startup screen and - WITHOUT REBOOTING - just re-start the install.

    Post back with results or further questions.
     
  12. redroad

    redroad MDL Guru

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    I totally agree with you there.:worthy:;)
     
  13. TONPumper

    TONPumper MDL Member

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    #14 TONPumper, Mar 12, 2012
    Last edited: Mar 13, 2012
    (OP)
    Okay, I reformatted the drive and put the iso back on the flash drive. Haven't had a chance to test it, but I think there might be a problem with the drive itself, since it only cost me $15 or $20. Also it seems to have trouble connecting to my computer from my card reader so I hope my card reader isn't bad. Anyway, I plan to test the iso tonight. Hopefully it's just a problem with the drive and not the iso. I worked hard to make that bad boy. :p

    UPDATE: Turns out it is a problem with my flash drive. Don't know what happened or how to fix it, so I'll just buy a new one. The operating system installed fine when I used my friend's flash drive with the same iso on it.