Things to check before posting Windows issues

Discussion in 'Windows 7' started by gentoo, Dec 1, 2009.

  1. gentoo

    gentoo MDL Senior Member

    Oct 6, 2009
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    #1 gentoo, Dec 1, 2009
    Last edited: Dec 5, 2009
    1. Look at your Event Viewer (type event in the Search Box in the Start Menu) for any issues. The common places to look are under Windows Logs\Applications(for App crashes) and under Custom Views\Administrative Events(for driver issues).

    2. Look in your Device Manager for any issues which will show as a Yellow Triangle.

    3. Run the Performance Report by typing perfmon /report in the Start Menu Search Box. It will take about 60 seconds to run the test and generate the report. It will present resolutions if any issues are found.

    Here is a list of built in Find and Fix tools in Windows 7. You can access these by typing find in the Start Menu Search Box

    1. Find and Fix problems in HomeGroup
    2. Find and Fix problems with Windows Search
    3. Find and Fix problems with devices
    4. Find and Fix problems transparency and other visual effects
    5. Find and fix problems (this will take you to the Troubleshooting GUI)
    6. Find and Fix audio playback problems
    7. Find and Fix audio recording problems
    8. Find and Fix networking and connection problems
    9. Find and fix printing problems
    10. Identify and repair network problems


    By running any of these tools first you may be able to fix the issue on your own and save time as well. You should also use the forums search function to see if the issue you are having has already been addressed.

    Also if you do post your issue on the forum give as much detailed info on the issue as you can. Such as:

    System Specs
    OS and Architecture
    Screenshots
    Detailed error message


    If someone gives a solution that worked please report back what it was so it may help others with the same problem.
     
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  2. NoGoodNick

    NoGoodNick MDL Novice

    Aug 24, 2009
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    This should probably be pinned.
     
  3. gentoo

    gentoo MDL Senior Member

    Oct 6, 2009
    394
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    It would make helping people with issues a lot faster and easier.
     
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