ThinkVantage System Updates do not work after Installed Win 7 SP1

Discussion in 'Windows 7' started by dontnowhy, Jan 16, 2011.

  1. dontnowhy

    dontnowhy MDL Novice

    Feb 1, 2010
    #1 dontnowhy, Jan 16, 2011
    Last edited: Jan 17, 2011
    After installed the Windows 7 SP1 (64 bit), the ThinVantage System Updates stopped at 10% complete and dialogue box with "An error occurred while gather user information" displayed on the screen.
    Any remedial action to fix it?


    Finally solved it by adding the following to the file MappingInterface.xml

    <Name>WINDOWS 7 Ultimate</Name>
    <ServiceRelease>Service Pack 1</ServiceRelease>
    <OSQuest>Windows 7</OSQuest>