USB port issue in new laptop: Mouse not working but thumb drive can R/W

Discussion in 'PC Hardware' started by blackranger, Jul 29, 2022.

  1. MS_User

    MS_User MDL Guru

    Nov 30, 2014
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    i dont understand you said you just purchase this laptop new....i would have return it and ask them to send me another one.....now you open it up and you lost your factory warranty not a smart move:rolleyes:
     
  2. blackranger

    blackranger MDL Senior Member

    Dec 28, 2009
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    Thanks a lot, it is really informative and helpful.
    So it implies that this can be a design problem in the internals?
     
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  3. Hadron-Curious

    Hadron-Curious MDL Guru

    Jul 4, 2014
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    Probably a port connector issue. Shaking the head of the mouse in the port might reveal something.