This just started a few days ago when my son downloaded a new "free" game. The computer reboot itself at least four times a day. I get this error: user profile not loaded correctly. I've read that google chrome could be the cause so I deleted that. I deleted some of the add ons that came with the game but the problem still persist. I don't have a recovery disk or don't think I have startup repair system. I just downloaded the latest daz loader. I only have two user accounts-administrator account and guest account. I'm not very good with the technical aspect so would someone please give me easy to understand directions so I don't destroy my computer?