virus has taken my product key

Discussion in 'Windows 7' started by olliex, Nov 27, 2010.

  1. olliex

    olliex MDL Novice

    Nov 27, 2010
    9
    0
    0
    #1 olliex, Nov 27, 2010
    hi i got a virus on my comp and it took my windows 7 genius product key and closed it down now i cant get back on because it is asking for it can u help please
     
  2. tcntad

    tcntad MDL Guru

    Oct 26, 2009
    4,488
    1,506
    150
    #2 tcntad, Nov 27, 2010
    Virus stealing productkeys?

    Your genuine productkey? Are you sure about that?
     
  3. olliex

    olliex MDL Novice

    Nov 27, 2010
    9
    0
    0
    #3 olliex, Nov 27, 2010 (OP)
    virus

    very sure .asking for the key.
     
  4. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,112
    270
    #4 timesurfer, Nov 27, 2010
  5. olliex

    olliex MDL Novice

    Nov 27, 2010
    9
    0
    0
    #5 olliex, Nov 27, 2010 (OP)
    cant get into his comp to run it
     
  6. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
    8,527
    4,112
    270
    #6 timesurfer, Nov 27, 2010
    Last edited: Nov 27, 2010
  7. billgates-suck

    billgates-suck MDL Novice

    Jul 24, 2010
    22
    2
    0
    #7 billgates-suck, Nov 28, 2010
    Reinstall. It's the simple way to recover your problem.

    Btw, what kind of virus is that???
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. jabberwocky

    jabberwocky MDL Member

    Aug 28, 2009
    202
    15
    10
    #8 jabberwocky, Nov 28, 2010
    no virus has yet done that ,what has happened is that important system files have been either deleted ,corrupted or tampered with ,that may in part have something to do with a virus or attempted recovery from one.
    Then,during reboot win7 will automatically check for legit files and any alterations to key system files will be seen as attempted piracy ,and it will then show you as non genuine and request you to re-enter a legit product key ,before being allowed to use the OS again.
     
  9. olliex

    olliex MDL Novice

    Nov 27, 2010
    9
    0
    0
    #9 olliex, Nov 28, 2010 (OP)
    ty jabber so u suggest a reinstall of windows
     
  10. jabberwocky

    jabberwocky MDL Member

    Aug 28, 2009
    202
    15
    10
    #10 jabberwocky, Nov 28, 2010
    yes ,as others have advised ,even if you could get into system restore .there is no guarantee it wont happen again ,without knowing exactly what happened ,your best bet is a full reinstall .
     
  11. olliex

    olliex MDL Novice

    Nov 27, 2010
    9
    0
    0
    #11 olliex, Nov 28, 2010 (OP)
    ty very much ;)