Visual C++ 2017 Runtime installation error

Discussion in 'Windows 7' started by nima1024, Sep 16, 2018.

  1. nima1024

    nima1024 MDL Member

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    Hello all,
    Recently I tried to install Adobe Photoshop v19 on Windows 8.1 x64.

    I know it requires Visual C++ 2017; but when I want to install this runtime, I encounter the following error.

    Is there any workaround for this issue? :)

    Thanks in Advance,
    Nima

    Code:
    [0774:0FEC][2018-09-10T23:07:49]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7600: Service Pack 0), path: E:\soft97\adobe photoshop 2018 win64\VC_redist.x64.exe, cmdline: ''
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749.log'
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting string variable 'WixBundleOriginalSource' to value 'E:\soft97\adobe photoshop 2018 win64\VC_redist.x64.exe'
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'E:\soft97\adobe photoshop 2018 win64\'
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2017 Redistributable (x64) - 14.11.25325'
    [0774:0FEC][2018-09-10T23:07:49]i100: Detect begin, 10 packages
    [0774:0FEC][2018-09-10T23:07:49]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\ucrtbase.dll
    [0774:0FEC][2018-09-10T23:07:49]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\ucrtbase.dll
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows81_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [0774:0FEC][2018-09-10T23:07:49]i199: Detect complete, result: 0x0
    [0774:0FEC][2018-09-10T23:07:51]i200: Plan begin, 10 packages, action: Install
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition '(VersionNT64)' evaluates to true.
    [0774:0FEC][2018-09-10T23:07:51]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749_000_vcRuntimeMinimum_x64_rollback.log'
    [0774:0FEC][2018-09-10T23:07:51]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749_000_vcRuntimeMinimum_x64.log'
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition '(VersionNT64)' evaluates to true.
    [0774:0FEC][2018-09-10T23:07:51]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749_001_vcRuntimeAdditional_x64_rollback.log'
    [0774:0FEC][2018-09-10T23:07:51]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749_001_vcRuntimeAdditional_x64.log'
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i299: Plan complete, result: 0x0
    [0774:0FEC][2018-09-10T23:07:51]i300: Apply begin
    [0F08:00C0][2018-09-10T23:07:54]i360: Creating a system restore point.
    [0F08:00C0][2018-09-10T23:07:54]i361: Created a system restore point.
    [0F08:00C0][2018-09-10T23:07:54]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}, options: 0x7, disable resume: No
    [0F08:00C0][2018-09-10T23:07:54]i000: Caching bundle from: 'C:\Users\BREAKI~1\AppData\Local\Temp\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}\VC_redist.x64.exe'
    [0F08:00C0][2018-09-10T23:07:54]i320: Registering bundle dependency provider: ,,amd64,14.0,bundle, version: 14.11.25325.0
    [0F08:00C0][2018-09-10T23:07:54]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}, resume: Active, restart initiated: No, disable resume: No
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64, moving to: C:\ProgramData\Package Cache\{B0037450-526D-3448-A370-CACBD87769A0}v14.11.25325\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503, moving to: C:\ProgramData\Package Cache\{B0037450-526D-3448-A370-CACBD87769A0}v14.11.25325\packages\vcRuntimeMinimum_amd64\cab1.cab.
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64, moving to: C:\ProgramData\Package Cache\{B13B3E11-1555-353F-A63A-8933EE104FBD}v14.11.25325\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92, moving to: C:\ProgramData\Package Cache\{B13B3E11-1555-353F-A63A-8933EE104FBD}v14.11.25325\packages\vcRuntimeAdditional_amd64\cab1.cab.
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64, moving to: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
    [0F08:00C0][2018-09-10T23:07:54]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache\{B0037450-526D-3448-A370-CACBD87769A0}v14.11.25325\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0774:0FEC][2018-09-10T23:07:55]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None
    [0F08:00C0][2018-09-10T23:07:55]i325: Registering dependency: {6c6356fe-cbfa-4944-9bed-a9e99f45cb7a} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64
    [0F08:00C0][2018-09-10T23:07:55]i301: Applying execute package: vcRuntimeAdditional_x64, action: Install, path: C:\ProgramData\Package Cache\{B13B3E11-1555-353F-A63A-8933EE104FBD}v14.11.25325\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0774:0FEC][2018-09-10T23:07:57]i319: Applied execute package: vcRuntimeAdditional_x64, result: 0x0, restart: None
    [0F08:00C0][2018-09-10T23:07:57]i325: Registering dependency: {6c6356fe-cbfa-4944-9bed-a9e99f45cb7a} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64
    [0F08:00C0][2018-09-10T23:07:57]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
    [0F08:00C0][2018-09-10T23:07:59]e000: Error 0x80240017: Failed to execute MSU package.
    [0774:0FEC][2018-09-10T23:07:59]e000: Error 0x80240017: Failed to configure per-machine MSU package.
    [0774:0FEC][2018-09-10T23:07:59]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
    [0774:0FEC][2018-09-10T23:07:59]e000: Error 0x80240017: Failed to execute MSU package.
    [0F08:00C0][2018-09-10T23:07:59]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}, resume: ARP, restart: None, disable resume: No
    [0F08:00C0][2018-09-10T23:07:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}, resume: ARP, restart initiated: No, disable resume: No
    [0774:0FEC][2018-09-10T23:07:59]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart:  No
     
  2. TairikuOkami

    TairikuOkami MDL Expert

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  3. nima1024

    nima1024 MDL Member

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  4. abbodi1406

    abbodi1406 MDL KB0000001

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    Are you sure it's Windows 8.1?
    the log says OS in Windows 7 RTM (SP0), which is not supported by UCRT (KB2999226)
     
  5. Mr.X

    Mr.X MDL Guru

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    :facepalm: :tooth:
     
  6. nima1024

    nima1024 MDL Member

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    Thanks abbodi

    And really sorry for my "typo" in the first post, I meant "Windows 7".

    Such a mistake I didn't check the log myself.

    Sorry for taking your times.

    Thanks!
     
  7. erpsterm35

    erpsterm35 MDL Expert

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