Visual C++ 2017 Runtime installation error

Discussion in 'Windows 7' started by nima1024, Sep 16, 2018.

  1. nima1024

    nima1024 MDL Member

    Sep 18, 2010
    133
    16
    10
    Hello all,
    Recently I tried to install Adobe Photoshop v19 on Windows 8.1 x64.

    I know it requires Visual C++ 2017; but when I want to install this runtime, I encounter the following error.

    Is there any workaround for this issue? :)

    Thanks in Advance,
    Nima

    Code:
    [0774:0FEC][2018-09-10T23:07:49]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7600: Service Pack 0), path: E:\soft97\adobe photoshop 2018 win64\VC_redist.x64.exe, cmdline: ''
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749.log'
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting string variable 'WixBundleOriginalSource' to value 'E:\soft97\adobe photoshop 2018 win64\VC_redist.x64.exe'
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'E:\soft97\adobe photoshop 2018 win64\'
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2017 Redistributable (x64) - 14.11.25325'
    [0774:0FEC][2018-09-10T23:07:49]i100: Detect begin, 10 packages
    [0774:0FEC][2018-09-10T23:07:49]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\ucrtbase.dll
    [0774:0FEC][2018-09-10T23:07:49]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\ucrtbase.dll
    [0774:0FEC][2018-09-10T23:07:49]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows81_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [0774:0FEC][2018-09-10T23:07:49]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [0774:0FEC][2018-09-10T23:07:49]i199: Detect complete, result: 0x0
    [0774:0FEC][2018-09-10T23:07:51]i200: Plan begin, 10 packages, action: Install
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition '(VersionNT64)' evaluates to true.
    [0774:0FEC][2018-09-10T23:07:51]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749_000_vcRuntimeMinimum_x64_rollback.log'
    [0774:0FEC][2018-09-10T23:07:51]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749_000_vcRuntimeMinimum_x64.log'
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition '(VersionNT64)' evaluates to true.
    [0774:0FEC][2018-09-10T23:07:51]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749_001_vcRuntimeAdditional_x64_rollback.log'
    [0774:0FEC][2018-09-10T23:07:51]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\BREAKI~1\AppData\Local\Temp\dd_vcredist_amd64_20180910230749_001_vcRuntimeAdditional_x64.log'
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [0774:0FEC][2018-09-10T23:07:51]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [0774:0FEC][2018-09-10T23:07:51]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0774:0FEC][2018-09-10T23:07:51]i299: Plan complete, result: 0x0
    [0774:0FEC][2018-09-10T23:07:51]i300: Apply begin
    [0F08:00C0][2018-09-10T23:07:54]i360: Creating a system restore point.
    [0F08:00C0][2018-09-10T23:07:54]i361: Created a system restore point.
    [0F08:00C0][2018-09-10T23:07:54]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}, options: 0x7, disable resume: No
    [0F08:00C0][2018-09-10T23:07:54]i000: Caching bundle from: 'C:\Users\BREAKI~1\AppData\Local\Temp\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}\VC_redist.x64.exe'
    [0F08:00C0][2018-09-10T23:07:54]i320: Registering bundle dependency provider: ,,amd64,14.0,bundle, version: 14.11.25325.0
    [0F08:00C0][2018-09-10T23:07:54]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}, resume: Active, restart initiated: No, disable resume: No
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64, moving to: C:\ProgramData\Package Cache\{B0037450-526D-3448-A370-CACBD87769A0}v14.11.25325\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503, moving to: C:\ProgramData\Package Cache\{B0037450-526D-3448-A370-CACBD87769A0}v14.11.25325\packages\vcRuntimeMinimum_amd64\cab1.cab.
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64, moving to: C:\ProgramData\Package Cache\{B13B3E11-1555-353F-A63A-8933EE104FBD}v14.11.25325\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92, moving to: C:\ProgramData\Package Cache\{B13B3E11-1555-353F-A63A-8933EE104FBD}v14.11.25325\packages\vcRuntimeAdditional_amd64\cab1.cab.
    [0F08:060C][2018-09-10T23:07:54]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64.
    [0F08:060C][2018-09-10T23:07:54]i305: Verified acquired payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64, moving to: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
    [0F08:00C0][2018-09-10T23:07:54]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache\{B0037450-526D-3448-A370-CACBD87769A0}v14.11.25325\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0774:0FEC][2018-09-10T23:07:55]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None
    [0F08:00C0][2018-09-10T23:07:55]i325: Registering dependency: {6c6356fe-cbfa-4944-9bed-a9e99f45cb7a} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64
    [0F08:00C0][2018-09-10T23:07:55]i301: Applying execute package: vcRuntimeAdditional_x64, action: Install, path: C:\ProgramData\Package Cache\{B13B3E11-1555-353F-A63A-8933EE104FBD}v14.11.25325\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0774:0FEC][2018-09-10T23:07:57]i319: Applied execute package: vcRuntimeAdditional_x64, result: 0x0, restart: None
    [0F08:00C0][2018-09-10T23:07:57]i325: Registering dependency: {6c6356fe-cbfa-4944-9bed-a9e99f45cb7a} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64
    [0F08:00C0][2018-09-10T23:07:57]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
    [0F08:00C0][2018-09-10T23:07:59]e000: Error 0x80240017: Failed to execute MSU package.
    [0774:0FEC][2018-09-10T23:07:59]e000: Error 0x80240017: Failed to configure per-machine MSU package.
    [0774:0FEC][2018-09-10T23:07:59]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
    [0774:0FEC][2018-09-10T23:07:59]e000: Error 0x80240017: Failed to execute MSU package.
    [0F08:00C0][2018-09-10T23:07:59]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}, resume: ARP, restart: None, disable resume: No
    [0F08:00C0][2018-09-10T23:07:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}, resume: ARP, restart initiated: No, disable resume: No
    [0774:0FEC][2018-09-10T23:07:59]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart:  No
     
  2. nima1024

    nima1024 MDL Member

    Sep 18, 2010
    133
    16
    10
  3. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
    8,387
    28,823
    270
    Are you sure it's Windows 8.1?
    the log says OS in Windows 7 RTM (SP0), which is not supported by UCRT (KB2999226)
     
  4. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
    6,145
    13,724
    210
    :facepalm: :tooth:
     
  5. nima1024

    nima1024 MDL Member

    Sep 18, 2010
    133
    16
    10
    Thanks abbodi

    And really sorry for my "typo" in the first post, I meant "Windows 7".

    Such a mistake I didn't check the log myself.

    Sorry for taking your times.

    Thanks!