Hi I am a support technician and work with many certified refurbished desktops and laptops, most of them with no OS installed, I'd like to have all the decent OEM preinstalled software at hand to save me a lot of time! I'm talking about apps like the HP Support Assistant and the Dell SupportAssist amongst others! Can this thread be a discussion amongst peers where we share which OEM apps we like to preinstall and why? I am for example unable to download the Dell SupportAssist to install to an offline machine! I would also like to know if someone can share the official OEM branding files of OEM branded machines, I suspect that OEMs has a dynamic way of branding their PCs and laptops, what I mean by this is that all the files and registry settings regarding OEM info is basically the same, I believe they have some toll run at OOBE that detects the model number and then brands the machine accordingly, can anyone share some light on this?