Windos update keeps installing the wrong video card drivers

Discussion in 'Windows 7' started by CassieT, Aug 22, 2010.

  1. CassieT

    CassieT MDL Novice

    Aug 22, 2010
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    okay, so I have been experienceing wierd stuff with updates. When windows updates my video card drivers, it screws my computer up when I boot it up, my icons and start menu don't appear. I have done the following to try and fix this:

    Reboot computer
    F8
    Safe Mode
    and I have manually removed it that way.

    I have also tried the trouble shooting tools provided by windows, and I have tried re-formatting my computer. I know the issue is my HD video card cuz I have been told thats what it is by a computer engineer, and now he is saying to remove all of the drivers, software, and components for my hd video card.
    How do I do this???
     
  2. timesurfer

    timesurfer MDL Developer

    Nov 22, 2009
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    You can find the device in device manger

    Right click computer in start menu then choose manage
     
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  3. CassieT

    CassieT MDL Novice

    Aug 22, 2010
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    okay, what do I do once im in there?
     
  4. urie

    urie Moderator
    Staff Member

    May 21, 2007
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    Find out the manufacturer for your video card and download drivers from there web site don't do it through windows update.