@LittlePro- Worked out how to get rid of the padlocks. But as for clicking on YES to make it go to the next step even for USER PROFILE. Not happening. There is no place to put an admin password and I'm not sure if I had one, but if I did - one of two possibilities. Dinner break time now. Maybe I should just do a full reinstall. Good news is - the internet is fine and I can still access Netflix and YouTube. Those are the only ones I usually use on it really anyhow. Will get my Windows 10 PC out later tonight or tomorrow I think. Needs to be updated anyhow. But I do prefer Windows 7. However, if I can find a way to make Windows 10 faster on start up it might make it a little more tolerable.
You started this topic a week ago, in those seven days you could backup your files, clean install and forget about all this crap. It took you a week to realize what you should have done from the beginning. Do a clean install and stop wasting time.
"Maybe" - doesn't mean I "will". A number of others have the same issue and possibly not even a virus. Not quite 100% there yet, also, I can't even if I wanted to because of the Account Control Admin above that needs YES only it doesn't have an option to click YES or add a Password.
@LittlePro- I think what happened is that one little name change limited any access and put in place restrictions over anything Windows 7. That is all I did - change the user name. Was just able to lower "permissions" to access "admin control", but it made no difference. I wanted to add another admin profile which was recommended and maybe another account. I only had one. Neither would take. 1) The padlocks were sorted out. 2) I did gain back Admin Control, but anything I did, or do, ends in more or less: "This Is Windows 7 Home Premium that snap in does not.." or "Access Denied". Whether safe mode as Admin or not. Right now am trying "System Restore" in "Safe Mode".
@LittlePro - Restoring it - worked. Successful. How do I know? Went back to the old user name and it had that it was successful. Been at this for about 7 or 8 hours now so will revisit it again tomorrow. I did the Sys Info, but not as you first wrote down. I thought it was SAVE and it should have been EXPORT. It saved in a different format not what was required. So, by the time I did what I did and went to do it again following those instructions - that is when it went totally South and North. Sorry. I did see that it did have my name in that "icon file" when it opened - so how can I omit just my name without messing with my PC again. Is it something that can be copied over to Word or Notepad - even PDF? Edited then submitted.
You can edit .nfo file in Notepad as well. Just delete the information & nothing else, brackets, etc..That would be better! EDIT : Super in MSWord!
@LittlePro- I remembered something after System Restore completed late last night. 1) System Retore changed some time back as in very limited restore dates - way before 2019. I thought Microsoft had made changes because other layouts were different. Eg Folder Organisation/Control Panel. Nothing major, but noticeable. 2) When Google Chrome stopped and I was told to uninstall/reinstall. When I went to UNINSTALL it I noticed one odd thing. Google Chrome had been on my PC for some years, but the INSTALMENT date on it was THE DAY IT STOPPED. So, it was like it kind of reinstalled itself when I clicked onto the Google icon. I'm not sure what the case is, but before the Microsoft updates it was fine and then there were with these sudden changes like Chrome going first - then WMP. There was nothing new I did before it happened. It shows WMP as running, but it isn't. Will work on this Sys Info stuff again shortly...
It would be wise for you to clean your computer completely because you have a rat's nest there inside. Maybe even several. Once you've made it clean - if completely cleaned up, put all the things back, recommended one by one. And once you've put all useful things back again, it would be very wise to learn how to use them. This is horror what you've talked. So far I thought you still at least understand what you're talking about, but now I think a little differently.
If it didn't also affect or baffle IT software engineers world wide and other software engineers - it would be a possibility. It could be we have the same problem for different reasons, but what if it isn't? And what if it isn't a virus?. Not ruling out a reinstall just yet, but as nothing else was affected and no issues with the PC or internet is it really worth it. If I was a software engineer I would never have put this here in the first place, also, I was just trying to find out if it had resolved since 2019.
Sorry, I feel its too hard to make anything in that format! Recreate the msinfo32.nfo file, try to open it in / with MS Word, delete only the exact stuff / material ( not wanted to be disclosed! ) & Save the file with .nfo extension ( as originally ). That would be handy. Thanks. ...
@LittlePro - Opened it with MS WORD then did all the steps to ZIP FILE it. States it is too big to UPLOAD and it is only 533 KB compressed. Will try another program or approach.
Sorry, I can't work with that too. I asked you to recreate msinfo32.nfo file. Then open, edit & save it directly in the MSWord.
You have to forcefully open the msinfo32.nfo file, directly with MSWord. & Then Delete only the information not required & save the file ( without caring for the warning! )