Windows 8.1 and 8 error (WHEA Uncorrectable Error) 0x00000124

Discussion in 'Windows 8' started by nfo, Nov 6, 2013.

  1. nfo

    nfo MDL Junior Member

    May 3, 2009
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    Hello:

    I just bought a new machine, it has a i7 4770 3.4 ghz, motherboard is a gigabyte H87-hd3, 16 gb kingston ddr3 memory (2 x 8GB) and a hard drive samsung 840 256gb solid. do the installation of windows 8.1 and perfect, but on the first reboot crashes in less than half an hour is frozen. I fail to install the drivers and the team because I can not. It happens exactly the same with windows 8 (always 64 bits). I tried to do an installation of windows 7 and the pc runs smoothly ... I can install the drivers, updates, navigate, and without any kind of problems ...

    Seeking information I have seen that is a problem for overclocking, but nothing changed. also say it is a c-state problem in the bios, but nothing.

    The pc has me very confused ... someone help me?
     
  2. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    is this a BSOD that you get? if so use BSOD viewer to narrow the prob. Or does your pc just freezes? either way since you can run 7 perefectly, this is defiitely a driver prob. We have seen all kinf of bs prob as usual. Focus on graphic card driver, and even network card if you have any.
     
  3. nfo

    nfo MDL Junior Member

    May 3, 2009
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    Driver problem can not be, because I do not have time or start to be installed, it crashes and I have to restart ... I tried two different video cards and do not think it network problem. Is some parameter of the bios settings regarding processor or ram, but I can not find it ... also probe with another hard drive and other ram modules ... what pisses me is that with 7 goes well and the 8 is not working ... you think of something??

    thanks:worthy::worthy:
     
  4. PaulDesmond

    PaulDesmond MDL Magnet

    Aug 6, 2009
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    please list all ingredients of the box
     
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  5. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    Weird, at least give us a shot of device manager. Disable automatic install or update of drivers during reinstall.
    Test it out with zero add-ons.
    If reinstall isn't an option, try and test safe mode
     
  6. PaulDesmond

    PaulDesmond MDL Magnet

    Aug 6, 2009
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    remember our friend with his high-end rig next to Fukushima? The "bloody" network card was the cause which he didn't even mention because nobody believes that this might be the problem?
     
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  7. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    No doubt, expect a new one here, this guy's rig is good but there's a twist somewhere.
    It's called suspense lol
     
  8. nfo

    nfo MDL Junior Member

    May 3, 2009
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    my pc components are:

    - mainboard gigabyte h87-hd3 bios f5 (last)
    - i7 4770 3.4 ghz socket 1150
    - 2 x kingston 8gb ddr3 1600 (kvr16n11/8)
    - ssd samsung 840 250 gb
    - power supply thermaltake toughpower grand 1200w
    - Ati hd 7970 3gb ddr5
    - lg dvd writer gh24nsb0
    - windows 8.1 genuine oem

    I've also tried other mainboard h87m-hd3, memory Kingston ddr3 4gb 1333, hd seagate 1tb sata 3, video graphics integrated on mainboard...

    Windows 7 works fine, windows 8 and 8.1 frozen on first boot...

    thanx for help :)
     
  9. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    what driver are you using for your HD 7970,
    and did you test your rig running on safe mode? does it function properly in safe mode?
     
  10. nfo

    nfo MDL Junior Member

    May 3, 2009
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    i dont install any driver because the windows 8 frozen... i will try video card integrated on mainboard and frozen.

    I've located the problem, what was causing the processor voltage value, testing've fallen and now works perfectly.
    I change this on bios:

    cpu clock value: 100.00 mhz
    cpu vcore: 1.038 v
    pch core: 1.090 v

    cpu vrin external: 1.800v
    cpu vcore:1.038v
    cpu ring volgae: 1.030v

    the computer works fine :)

    Thanx 4 all help :) :bye1::bye1:
     
  11. hbhb

    hbhb MDL Expert

    Dec 15, 2010
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    ok man, happy computing:bye1: