Windows 8.1 boot to black screen of nothingness....

Discussion in 'Windows 8' started by DrMattzilla, Nov 3, 2013.

  1. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    Hello people,

    I thought it was about time to upgrade to win8.1. So I got myself a copy and installed it. All was going well
    until I got to the initial profile set up (pc name, user name and so forth) and it crashed. After getting onto the
    desktop after a few more crashes I started to install the English language pack. Oh yeah I live in Japan so its a Japanese
    copy. The install got about half way through and crashed again.

    After this Every time the pc boots it boots to a black screen after the win logo. The PC is then bricked and does nothing
    until it is manually reset/turned off. I can get into safe mode but not safe mode with networking. After reset sometimes
    it goes to the win failed boot menu. But again after reset the boot fails.

    So what have i tried.

    1. Reseting and refreshing system. (x)
    2. Reinstalling (x)
    3. changing bio boot settings (x)
    4. bootrec /fixmbr with working USB recovery drive (x)
    5. renaming the System and Software registry hives to System.001 and Software.001
    (x)
    6. Disabling/deleting graphics drivers (x)
    7. Installing new graphics drivers (x)
    8. Booting system with one stick of RAM. To check if RAM works and if its a RAM problem (x)
    9. Banging head against a wall (x)
    10. Screaming (x)
    11. Phoning M$ only to be told that i need to pay for one on one help and then being hung up on (x)

    I really don't know what else to try. Please can someone help me!!!!!

    System:
    intel i7
    -3930K (3.2GHz) 12MB Cache
    ASUSĀ® SABERTOOTH X79: SOCKET 2011, R.O.G
    16GB KINGSTON HYPERX GENESIS QUAD-DDR3 1600MHz X.M.P(4 x 4GB KIT)
    4GB NVIDIA GEFORCE GTX 690 DUAL GPU - 3 x DVI-I, 1 x mDP
    2TB 3.5" SATA-III 6GB/s HDD 7200RPM 64MB CACHE

     
  2. PaulDesmond

    PaulDesmond MDL Magnet

    Aug 6, 2009
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    very strange problem. You live next to Fukushima? :smokecowboy:
     
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  3. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    Funny you say that......Yes I'm not far lol.
     
  4. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    Yeah fresh install from win7 to win8.1. Even spoke to a guy from pc specialist, who when I reinstalled walked me through it. Did the same things I did before.
    same old same old.
    I feel kinda pissed as the same DVD it working fine on my Mac bootcamp. But not on my PC build for bloody windows.
     
  5. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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  6. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    #7 coleoptere2007, Nov 3, 2013
    Last edited: Nov 3, 2013
    Boot from the DVD and select Repair, then go to Troubleshoot select Advanced options then Command Prompt. Try sfc /scannow. I suspect driver problem or installation with Antivirus on.
     
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  7. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    Ok done, But nothing has changed. Still the same problem. No anitvirus software is installed at the moment.
     
  8. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    If no errors were found with sfc /scannow then do the same but select boot in safe mode
     
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  9. PaulDesmond

    PaulDesmond MDL Magnet

    Aug 6, 2009
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    do you happen to have another graphic card on hand just to check if current one causes the mess?
     
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  10. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    I do not but i have disabled the GPU and installed new drivers and also deleted it. Still nothing.
     
  11. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    Once booted into safe mode what do I do?
     
  12. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    If you can boot in safe mode and have no problems, then i think the video driver is not compatible. Check it on manufacturer's side.
     
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  13. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    The nvidia drivers for the 690 are compatible with win8.1 and are already installed from safe mode. Still no change. :( Plus in safe mode I can't use the Internet or boot in safe mode with network
     
  14. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    I know, the test in safe mode just gave us a usefull information , the OS is ok. If the driver from Nvidia side is compatible with Windows 8.1 then the problem is the graphic card. I don't see anything else.
     
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  15. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    Sorry I must be being stupid. Could you be a little more specific to where and what info you need to me get?
    But thank you for the help. As you can probably tell I'm a little frustrated
     
  16. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
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    You said you had a black screen when you boot to windows 8.1, we have made the following tests :
    1. Launch sfc /scannow , this verifies the integrity of the system and you said no errors had been found, so system is ok
    2. Boot in safe mode, a minimum drivers are loaded and specifically a standard VGA driver, you said you could boot in safe mode , so 2 solutions are possible. Drivers are not compatible or graphic card has a problem
    3. You said the video driver from nvidia side are compatibe with windows 8.1 ( i've checked on nvidia side and yes they are) but if you install them , problem is still the same.

    The only conclusion is the graphic card itself has problem and as PaulDesmond said you should try with another video card, if possible.
     
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  17. DrMattzilla

    DrMattzilla MDL Novice

    Nov 3, 2013
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    Thanks for all your help. No idea how i will fix really don't want to spend money on another 690 :(
     
  18. PaulDesmond

    PaulDesmond MDL Magnet

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    how about warranty? A graphic toy for about 1000 bucks should be able to be replaced by the dealer if it is defective or at least checked upon functionality
     
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  19. MrMagic

    MrMagic MDL Guru

    Feb 13, 2012
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    Have you got another display connected to the GPU ?

    I have my main LCD on DVI and my TV on HDMI, when I install 8 or 8.1, it defaults to HDMI even if the TV is not turned on, resulting in Black screen of nothingness on my DVI LCD

    I have to turn the TV on to complete the install and then set it back to DVI