Update on the way, v2.9.1 Fixes grammatical errors and adds updated custom tools. EDIT: Ok, just adding the a function to verify file backups in the stuck file deletion tool then I'll release.
Probably the best idea. If it doesn't give him an exception it's one of my internal errors or an issue with his PC.
He said he ran it (again) as administrator and it gave him just the "The app stopped working" without any explanation. Tough break. P.S. He's running Windows 7 x64.
No need to run as administrator as this is automatic. If it just stopped working no explaination then it's an issue with his operating system I would imagine. The first thing the application does is create it's folders if they're not detected then write the application info file. If that's not there then the application hasn't executed any internal code at all. Everyone else - Remeber if you're having issues, as ItielMaN pointed out, you can send me your exception log(ExLog.txt) and application config file(AppConfig.ini) stored in 'My Documents/WinTK'.
And why (and how) would that happen? Thanks for the update btw. Edit: An idea for an upgrade- When closing the app, it fades and only when it finishes then the icon on the taskbar would disappear. Any chance for closing the icon soon after you close the app?
I did that before but it would much the form up when disposing, I'll look into it again Maybe he doesn't have .net framework 2 installed, the application tends to crash and no warnings are shown sometimes.
Good He has Windows 7, thus Framework <= 3.5 is installed as default. Never mind, it's probably a rare case
I guess you can, but then many apps won't work and the user would suspect something is wrong. So framework not installed is not an option for me.
Well all you can really do is send a printscreen otherwise I can't help. Maybe ask him to run 'sfc /scannow' then use any decent Registry cleaner, restart then try again.