drivers compatibility microsoft surface pro 7

Discussion in 'Windows 11' started by gaaara, Oct 17, 2021.

  1. gaaara

    gaaara MDL Novice

    Dec 25, 2015
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    #1 gaaara, Oct 17, 2021
    Last edited: Oct 17, 2021
    hello

    i need a drivers for my system and is impossible to install it i have an error on the drivers

    information

    Intel(R) AVStream Camera
    VIDEO\VEN_8086&DEV_8A5A&SUBSYS_00371414&REV_07&INT3480
    VIDEO\VEN_8086&DEV_8A5A&SUBSYS_00371414&INT3480
    VIDEO\VEN_8086&DEV_8A5A&INT3480
    VIDEO\INT3480

    Surface camera Front
    ACPI\VEN_INT&DEV_33BE&SUBSYS_MSHW0190
    ACPI\INT33BE
    *INT33BE

    error STATUS_DEVICE_POWER_FAILURE

    Surface camera rear

    ACPI\VEN_INT&DEV_347A&SUBSYS_MSHW0191
    ACPI\INT347A
    *INT347A

    error STATUS_DEVICE_POWER_FAILURE

    Surface ir camera front

    ACPI\VEN_INT&DEV_347E&SUBSYS_MSHW0192
    ACPI\INT347E
    *INT347E

    error STATUS_DEVICE_POWER_FAILURE


    i need help I tried the drivers that I found with the identification of the material and I have difficulty installing the drivers

    ty for your help
     

    Attached Files:

  2. seahotred2

    seahotred2 MDL Novice

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    #2 seahotred2, Oct 17, 2021
  3. gaaara

    gaaara MDL Novice

    Dec 25, 2015
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    #3 gaaara, Oct 17, 2021 (OP)
    I've tried before and it doesn't work and i download the official Image Recovery wim
    and i mount this and use the drivers in this image not works too ..
     
  4. pf100

    pf100 Duct Tape Coder

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    #4 pf100, Oct 20, 2021
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. coleoptere2007

    coleoptere2007 MDL Guru

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    #5 coleoptere2007, Oct 20, 2021
  6. coleoptere2007

    coleoptere2007 MDL Guru

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    #6 coleoptere2007, Oct 21, 2021
  7. gaaara

    gaaara MDL Novice

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    #7 gaaara, Oct 22, 2021 (OP)
    I test this at the end of the week :)
     
  8. gaaara

    gaaara MDL Novice

    Dec 25, 2015
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    #8 gaaara, Oct 23, 2021 (OP)
    The new drivers not works i have same probleme
     
  9. coleoptere2007

    coleoptere2007 MDL Guru

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    #9 coleoptere2007, Oct 24, 2021
    Last edited: Oct 24, 2021
  10. gaaara

    gaaara MDL Novice

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    #10 gaaara, Oct 24, 2021
    Last edited: Oct 24, 2021
    (OP)
    fresh installation yes i try to install Intel driver and not works my webcam is the only problem
     
  11. coleoptere2007

    coleoptere2007 MDL Guru

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    #11 coleoptere2007, Oct 26, 2021
    Last edited: Oct 26, 2021
    Anything in "Optionnal updates" concerning the driver ?

    Try to contact M$ support if nothing works.

    PS : I have extracted the msi file I provided you , the driver for the camera is updated and available with the correct signature for Windows 11. So I don't understand why it is not working at your side.
     
  12. erpsterm35

    erpsterm35 MDL Expert

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    #12 erpsterm35, Nov 6, 2021
    maybe gaaara needs to reboot/restart his machine for the updated drivers to take effect
    always restart after updating certain drivers even if not asked to do so
     
  13. coleoptere2007

    coleoptere2007 MDL Guru

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    #13 coleoptere2007, Nov 13, 2021
    Where is the OP ?
     
  14. pf100

    pf100 Duct Tape Coder

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    #14 pf100, Nov 13, 2021
    Since it's been exactly 3 weeks since any response from the OP, I'd say they lost interest.
     
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  15. gaaara

    gaaara MDL Novice

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    #15 gaaara, Nov 15, 2021 (OP)
    hello :)

    actually for the moment will wait and come back to windows 10