drivers compatibility microsoft surface pro 7

Discussion in 'Windows 11' started by gaaara, Oct 17, 2021.

  1. gaaara

    gaaara MDL Novice

    Dec 25, 2015
    18
    4
    0
    #1 gaaara, Oct 17, 2021
    Last edited: Oct 17, 2021
    hello

    i need a drivers for my system and is impossible to install it i have an error on the drivers

    information

    Intel(R) AVStream Camera
    VIDEO\VEN_8086&DEV_8A5A&SUBSYS_00371414&REV_07&INT3480
    VIDEO\VEN_8086&DEV_8A5A&SUBSYS_00371414&INT3480
    VIDEO\VEN_8086&DEV_8A5A&INT3480
    VIDEO\INT3480

    Surface camera Front
    ACPI\VEN_INT&DEV_33BE&SUBSYS_MSHW0190
    ACPI\INT33BE
    *INT33BE

    error STATUS_DEVICE_POWER_FAILURE

    Surface camera rear

    ACPI\VEN_INT&DEV_347A&SUBSYS_MSHW0191
    ACPI\INT347A
    *INT347A

    error STATUS_DEVICE_POWER_FAILURE

    Surface ir camera front

    ACPI\VEN_INT&DEV_347E&SUBSYS_MSHW0192
    ACPI\INT347E
    *INT347E

    error STATUS_DEVICE_POWER_FAILURE


    i need help I tried the drivers that I found with the identification of the material and I have difficulty installing the drivers

    ty for your help
     

    Attached Files:

  2. gaaara

    gaaara MDL Novice

    Dec 25, 2015
    18
    4
    0
    I've tried before and it doesn't work and i download the official Image Recovery wim
    and i mount this and use the drivers in this image not works too ..
     
  3. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
    3,223
    1,839
    120
  4. gaaara

    gaaara MDL Novice

    Dec 25, 2015
    18
    4
    0
    I test this at the end of the week :)
     
  5. gaaara

    gaaara MDL Novice

    Dec 25, 2015
    18
    4
    0
    The new drivers not works i have same probleme
     
  6. gaaara

    gaaara MDL Novice

    Dec 25, 2015
    18
    4
    0
    #10 gaaara, Oct 24, 2021
    Last edited: Oct 24, 2021
    (OP)
    fresh installation yes i try to install Intel driver and not works my webcam is the only problem
     
  7. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
    3,223
    1,839
    120
    #11 coleoptere2007, Oct 26, 2021
    Last edited: Oct 26, 2021
    Anything in "Optionnal updates" concerning the driver ?

    Try to contact M$ support if nothing works.

    PS : I have extracted the msi file I provided you , the driver for the camera is updated and available with the correct signature for Windows 11. So I don't understand why it is not working at your side.
     
  8. erpsterm35

    erpsterm35 MDL Expert

    May 27, 2013
    1,254
    909
    60
    maybe gaaara needs to reboot/restart his machine for the updated drivers to take effect
    always restart after updating certain drivers even if not asked to do so
     
  9. coleoptere2007

    coleoptere2007 MDL Guru

    Apr 8, 2008
    3,223
    1,839
    120
    Where is the OP ?
     
  10. pf100

    pf100 Duct Tape Coder

    Oct 22, 2010
    2,058
    3,344
    90
    Since it's been exactly 3 weeks since any response from the OP, I'd say they lost interest.
     
  11. gaaara

    gaaara MDL Novice

    Dec 25, 2015
    18
    4
    0
    hello :)

    actually for the moment will wait and come back to windows 10