how did the technician fix my internet

Discussion in 'Windows 10' started by shadi shtaklef, Dec 18, 2019.

  1. shadi shtaklef

    shadi shtaklef MDL Novice

    Aug 30, 2019
    8
    0
    0
    i have a router in the living room at home. i extended a long network wire to my bedroom and i connected that wire to a second router in my bedroom

    a couple of hours ago the internet in the living room and my bedroom spoilt. the exclamation mark in a triangle appeared next to the wifi icon and it said can't connect to internet. it was like that in all the laptops in my house. i switched off the router in the living room and i switched it back on. that fixed the internet in the living room but the internet in my bedroom stayed spoilt. i couldn't get the internet in my bedroom to work. i switched my router off and on many times and the internet in my bedroom would not come back

    i connected the laptop to the long network wire which comes into my bedroom. the internet worked. i connected the long internet wire to the router in my bedroom and then i connected another network wire from that router to the laptop. there was no internet and the exclamation mark in a triangle appeared next to the wifi icon. i gave up and i called a technician to come to my house

    first the technician connected the long network wire which comes into my bedroom to the laptop and then he went to cmd and he typed a bunch of ipconfig commands. after that he connected the long network wire to the router in my bedroom and he connected network wire from router to the laptop and he typed more commands in the cmd and then the internet was fixed in my bedroom

    can anyone please tell me exactly how did the technician fix the internet in my bedroom and what were the commands that he typed in the cmd when the long internet wire was connected to the laptop and when the network wire from the router was connected to the laptop?
     
  2. Yen

    Yen Admin
    Staff Member

    May 6, 2007
    13,111
    14,071
    340
    He fixed it by ipconfig commands alone?

    No call of router's web page (settings) and adjusted settings there additionally?

    BTW: Why didn't you ask the technician himself about the commands?!?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. shadi shtaklef

    shadi shtaklef MDL Novice

    Aug 30, 2019
    8
    0
    0
    i asked him how he fixed it. he said there was a wrong configuration

    he visited the router config page but he didnt do anything there. he fixed the issue in cmd. i guess that my router was generating wrong ip address range and he fixed that. do you know what he did?
     
  4. Enthousiast

    Enthousiast MDL Tester

    Oct 30, 2009
    49,786
    104,027
    450
    I would have expected he set the second router as bridged or AP, so there is just one network ssid for all connections and one DHCP server.
     
  5. Carlos Detweiller

    Carlos Detweiller Emperor of Ice-Cream

    Dec 21, 2012
    6,786
    7,747
    210
    Could think he used /renew (and /renew6) to force fetching a valid IP from the DHCP server. And maybe /registerdns to reinitialize all DNS records.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. shadi shtaklef

    shadi shtaklef MDL Novice

    Aug 30, 2019
    8
    0
    0
    he didn't do anything. he just typed in cmd and the issue was fixed. when i asked him is it fixed he said let me check and then he opened the router config page but he didnt do anything there and he just clicked on some menu tabs and that's it. i need to know what he typed in cmd
     
  7. shadi shtaklef

    shadi shtaklef MDL Novice

    Aug 30, 2019
    8
    0
    0
    so he did ipconfig /renew and those commands when the laptop was connected to the long network wire and that fixed the issue?

    do you mean that the router in the living room gave my router a wrong ip address and the /renew undid that?

    did he have to do /renew when the network wire was connected from my router to the laptop?
     
  8. Carlos Detweiller

    Carlos Detweiller Emperor of Ice-Cream

    Dec 21, 2012
    6,786
    7,747
    210
    Checking the config: ipconfig /all

    Fetching a new IPv4 from the DHCP server: ipconfig /renew

    Fetching a new IPv6 (if used) from the DHCP: ipconfig /renew6

    Re-registering DNS resource records for adapters: ipconfig /registerdns

    Flush the DNS cache: ipconfig /flushdns
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. shadi shtaklef

    shadi shtaklef MDL Novice

    Aug 30, 2019
    8
    0
    0
    he typed those commands when the long networking wire was connected to the laptop and that fixed the issue?

    did he type any of those commands after he connected the long networking wire to my router and then network wire from router to laptop?
     
  10. sml156

    sml156 MDL Member

    Sep 8, 2009
    199
    116
    10
    #10 sml156, Dec 18, 2019
    Last edited: Dec 18, 2019
    My guess is the tec either bridged the WAN to the Lan on the second router and turned off DHCP or just hooked it up to to the Lan side and turned off DHCP, You just did not notice because he is fast since he does this everyday.

    Your routers were probably both doing DHCP on the same subnet and they don't like that at all.

    As for the ifconfig commands he probably used either a couple or all of these, I strung them together it's a bit quicker doing it this way.

    Open a cmd prompt as admin and paste this:
    Code:
    ipconfig /release; ipconfig /renew; ipconfig /release6; /renew6; ipconfig /flushdns; ipconfig /registerdns
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. shadi shtaklef

    shadi shtaklef MDL Novice

    Aug 30, 2019
    8
    0
    0
    those commands need to be done for the router in the living room only and that was when the long networking wire from the living room router was connected to the laptop?
     
  12. Thomas Dubreuil

    Thomas Dubreuil MDL Senior Member

    Aug 29, 2017
    363
    624
    10
    #12 Thomas Dubreuil, Dec 18, 2019
    Last edited by a moderator: Dec 19, 2019
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  13. sml156

    sml156 MDL Member

    Sep 8, 2009
    199
    116
    10
    In my hypothetical guess the tec was old school, He has no idea that ipconfig is being depreciated.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  14. CHEF-KOCH

    CHEF-KOCH MDL Expert

    Jan 7, 2008
    1,192
    1,187
    60
    UAH, that's normal, called "Router Magic".

    You know the 2 cents trick behind your ear? Same Magic man! .... Wizards everywhere :wizard: ......
     
  15. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
    8,556
    15,642
    270
    I'm oldschool so what's the next command?
     
  16. CHEF-KOCH

    CHEF-KOCH MDL Expert

    Jan 7, 2008
    1,192
    1,187
    60
    #16 CHEF-KOCH, Dec 18, 2019
    Last edited: Dec 18, 2019
    ipconfig depreciated :eek: ..... lemme grab :popcorn: now it's getting hot ... so let it pop...

    Edit:

    On a serious note, I'm pretty sure what you saw wasn't even ipconfig, I'm sure he used a telnet session to simply reboot the router.
     
  17. Mr.X

    Mr.X MDL Guru

    Jul 14, 2013
    8,556
    15,642
    270
    lol
    I think what he really meant is ifconfig (Linux).
     
  18. Carlos Detweiller

    Carlos Detweiller Emperor of Ice-Cream

    Dec 21, 2012
    6,786
    7,747
    210
    He said "ipconfig ONLY. Don't you listen? :p


    Personally, I'm rather using the netsh.exe commands for diagnosing network issues.

    Example for displaying all associated IPs

    netsh int ipv4 show ipaddr
    netsh int ipv6 show addr
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  19. Enthousiast

    Enthousiast MDL Tester

    Oct 30, 2009
    49,786
    104,027
    450
    :thinking: how would he have fixed the routing problems when the second router never was connected?
     
  20. bfoos

    bfoos MDL Guide Dog

    Jun 15, 2008
    757
    703
    30
    Surely he logged into the second router either by HTTP or Telnet and set it to bridged mode and attached it to the source AP. I've never encountered a consumer grade router with stock firmware smart enough to set itself up as a network extender.