[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

Discussion in 'Microsoft Office' started by s1ave77, Jul 19, 2015.

  1. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
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    #1681 ratzlefatz, Nov 14, 2017
    Last edited: Oct 3, 2020
    Just tested latest OfficeRTool on 2 PC's (1x Win7, Kaspersky with manual excludes and
    1x Win10, Windows Defender with auto-excludes by OfficeRTool) without any issues.
    I suspect your Antivirus (BitDefender) got updates and now detects and blocks KMS-activation
    files or your Proxy/Firewall is interfering here.

    I suggest to check and add permanent scanning exclusions in your AV for the following directories
    and files:
    Code:
    %OfficeRToolpath%\OfficeRTool.cmd
    %OfficeRToolpath%\OfficeFixes\%winx%\FakeClient.exe
    %OfficeRToolpath%\OfficeFixes\%winx%\WinDivert.dll
    %OfficeRToolpath%\OfficeFixes\%winx%\WinDivert32.sys     (either WinDivert32.sys or WinDivert64.sys
    %OfficeRToolpath%\OfficeFixes\%winx%\WinDivert64.sys     located in %winx% based on OS architecture)
    %OfficeRToolpath%\OfficeFixes\%winx%\vlmcsd.exe
    %OfficeRToolpath%\OfficeFixes\%winx%\wget.exe
    %temp%\GetAdmin.vbs          (temporarily created)
    %temp%\GetAdminUnicode.vbs   (temporarily created)
    
    where:
    %OfficeRToolpath% = directory where OfficeRTool was extracted to
    %winx% = "win_x32" or "win_x64" based on WinOS architecture used
    %temp% = system's local temp files folder
    
    I suggest too, to add "OfficeRTool.cmd", "FakeClient.exe", "vlmcsd.exe",
    "wget.exe", "GetAdmin.vbs" and "GetAdminUnicode.vbs" to the list of
    allowed / trusted applications in AV.
     
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  2. Metalpriest

    Metalpriest MDL Novice

    Nov 10, 2017
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    I keep getting this error when the setup is almost 90% done - error code: 30015-11 (-2147023838).

    Tried uninstalling completely and re-installing, only to get the same error codes again. Repeated this thrice, but the same thing happens.
     
  3. Metalpriest

    Metalpriest MDL Novice

    Nov 10, 2017
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    I do see Word, Excel, Outlook and other apps installed though. Should I proceed with this installation or try doing a fresh one again?
     
  4. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    I would always do a clean install to avoid further errors.
    Please use Microsoft Office FixIt-Tool from post#4 to uninstall, not Control Panel - Programs and Features.
    For FixIt-Tool's download link and instructions, scroll down a little in post.
     
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  5. Metalpriest

    Metalpriest MDL Novice

    Nov 10, 2017
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    #1685 Metalpriest, Nov 14, 2017
    Last edited: Nov 14, 2017
    I tried the uninstall using fixit and fresh install multiple times, but the problem persists. It throws the error at exactly 94% in the installation process.


    EDIT: Just to confirm, should I run the O2016RTool Public Beta-Test from a separate folder in the non-system partition, or from C:/Program Files.

    What I did was create a new folder in C:/Program Files/MS Office, and ran the O2016RTool Public Beta-Test from that location. Should I run it from another drive (like E:\)?
     
  6. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1686 ratzlefatz, Nov 14, 2017
    Last edited: Nov 14, 2017
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  7. Metalpriest

    Metalpriest MDL Novice

    Nov 10, 2017
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    Thanks for the link. I checked services.msc on my computer, and strangely, software protection services is greyed out and "disabled". I cannot activate this service even after running services.msc as administrator.

    I use Windows LTSB x64 downloaded and activated referring to the guide on this forum, and do not remember switching off "software protection services". Does Microsoft Toolkit disable "software protection services" by default?
     
  8. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1688 ratzlefatz, Nov 14, 2017
    Last edited: Nov 14, 2017
    "Software Protection Services" greyed out and disabled? Normal state is selectable, Automatic Start (delayed), but not running (will run when activation is needed).

    So you got a Windows problem. You could try to delete and recreate the activation license file (contains activation for Windows and Office) and try again.

    - rename file "tokens.dat" in folder C:\Windows\System32\spp\store\2.0 to tokens.old
    - rename file "cache.dat" in folder C:\Windows\System32\spp\store\2.0\cache to cache.old

    Reboot and redo Windows activation again. You can use KMS_VL_ALL as an alternative for Microsoft Toolkit.
    Check in services.msc if Software Protection Service can be fully configured now. I'm afraid, if this service still
    fails, you should consider a new clean Windows install.
     
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  9. Metalpriest

    Metalpriest MDL Novice

    Nov 10, 2017
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    Great! I changed its status from 4 to 2 in regedit. It is now "Automatic (Delayed Start)" and is "Running" after a reboot.

    I will be running the setup.exe downloaded by the tool from a non-system drive and report the findings.

    Thanks for the help, I really appreciate it.
     
  10. antihack

    antihack MDL Novice

    Apr 15, 2015
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    #1690 antihack, Nov 14, 2017
    Last edited: Nov 14, 2017
    I've checked.

    1. Bitdefender Free has locked file %USERPATH%\appdata\local\temp\found_office_build.txt on initial build check > Resolved by adding to exclusions list.
    2. Windows Firewall was blocking the O2016RTOOL on initial build checks on fresh Windows 10 Home (version 1709, 16299.19) by saying "access denied" > Resolved by allowing "O2016RTool (no release check -NRC).lnk" all traffic in windows firewall. Note that "O2016RTool.cmd" was not possible, as only .exe/.com/.icd were allowed to be added from firewall "let application to communicate..." option. After that it was possible to download office by NRC link.
    3. On Install attempt Bitdefender blocked (with reason "Avc") freshly downloaded files:
    a) c:\xxxx\16.0.8625.2127_pl=pl_x64_monthly_channel\office\data\v64.cab > Resolved by returning this to it's own place and excluding from Bitdefender scanning.
    b) c:\xxxx\16.0.8625.2127_pl=pl_x64_monthly_channel\office\data\package.info > Resolved by returning this to it's own place and excluding from Bitdefender scanning.
    All the actions allowed to make selection of needed and not needed options.
    4. Upon selecting on what I want to install and what not, Bitdefender has blocked C:\Windows\System32\cscript.exe and did it again, when I've selected "c" to create a package. O2016RTOOL did not fail/close and did create the installation package.
    I did not add yet cscript.exe to exclusions. I've just run the installation .bat to check, if blocking cscript.exe by Bitdefender, has affected the installation bundle somehow.
    5. Office installed. Converted successfully.
    6. Upon selecting K for activation, tool closes/crashes/disappears. Bitdefender reported cscript.exe as blocked app. Adding it to exclusions.
    7. Noticed that "start_setup.cmd" and "configure64.xml" (from the downloaded content) were put to Quarantine by Bitdefender. Strange, because Office was already installed. > Added both files to exclusions and returned to its place.
    8. Made another attempt to activate. Successful. Tested Excel and it works fine.

    Summary: Lots of files blocked on the way. Bitdefender Free allowed to complete the installation with files listed in the attachment.
    I can't say since when there is this strong action towards office app from Bitdefender side, but it could happen just in last few days. It was working with no problem in past. Also I could not exclude something in-front but only once it was blocked. I also hope that this might be helpful to others. Good luck.

    EDIT: AND BIG THANKS FOR THIS TOOL!
     

    Attached Files:

  11. alorsnon

    alorsnon MDL Novice

    Jul 7, 2010
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    Hi,

    With O2016RTool, I cannot check Activation because in Reg Query the default value in French language is (Par défaut) and not (Default).

    In french we have 2 words not only 1 : (Par défaut) REG_SZ Microsoft Office Professional Plus 2016

    after that %ProPlusVLFound% is not equal to "Microsoft Office Professional Plus 2016" because %ProPlusVLFound% equal "REG_SZ Microsoft Office Professional Plus 2016"

    I think you must keep only the 39 last caracters same as this :
    %ProPlusVLFound:~-39%

    Code:
    :CheckOfficeVL32onW64
        for /F "tokens=2,*" %%A IN ('reg query "HKLM\Software\Wow6432Node\Microsoft\Office\16.0\Common\InstalledPackages\90160000-0011-0000-0000-0000000FF1CE" /ve 2^>nul') DO (Set "ProPlusVLFound=%%B") >nul 2>&1
        if "%ProPlusVLFound:~-39%" EQU "Microsoft Office Professional Plus 2016" set "_ProPlusRetail=YES"
        for /F "tokens=2,*" %%A IN ('reg query "HKLM\Software\Wow6432Node\Microsoft\Office\16.0\Common\InstalledPackages\90160000-0012-0000-0000-0000000FF1CE" /ve 2^>nul') DO (Set "StandardVLFound=%%B") >nul 2>&1
        if "%StandardVLFound:~-30%" EQU "Microsoft Office Standard 2016" set "_StandardRetail=YES"
        for /F "tokens=2,*" %%A IN ('reg query "HKLM\Software\Wow6432Node\Microsoft\Office\16.0\Common\InstalledPackages\90160000-003B-0000-0000-0000000FF1CE" /ve 2^>nul') DO (Set "ProjectProVLFound=%%B") >nul 2>&1
        if "%ProjectProVLFound:~-35%" EQU "Microsoft Project Professional 2016" "set _ProjectProRetail=YES"
        for /F "tokens=2,*" %%A IN ('reg query "HKLM\Software\Wow6432Node\Microsoft\Office\16.0\Common\InstalledPackages\90160000-0051-0000-0000-0000000FF1CE" /ve 2^>nul') DO (Set "VisioProVLFound=%%B") >nul 2>&1
        if "%VisioProVLFound:~-33%" EQU "Microsoft Visio Professional 2016" set "_VisioProRetail=YES"
        if "%_ProPlusRetail%" EQU "YES" goto:OfficeVL32onW64Path
        if "%_StandardRetail%" EQU "YES" goto:OfficeVL32onW64Path
        if "%_ProjectProRetail%" EQU "YES" goto:OfficeVL32onW64Path
        if "%_VisioProRetail%" EQU "YES" goto:OfficeVL32onW64Path
        goto:Office16VnextInstall
    
     
  12. Metalpriest

    Metalpriest MDL Novice

    Nov 10, 2017
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    #1692 Metalpriest, Nov 15, 2017
    Last edited: Nov 15, 2017
    The installation was failing due to "Software Protection Services" being disabled. Now the installation is complete, however I am now confused now how to activate Office. Do I follow steps 3 and 4 serially, or directly skip to step 4.

    Right now I am getting an activation status of 9.

    EDIT: Followed steps in serial order, activated successfully. :) Thank you!
     
  13. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1693 ratzlefatz, Nov 15, 2017
    Last edited: Nov 15, 2017
    Mercie / Thank you for reporting.
    Regarding this "french localized" Registry entries (and this may affect other countries too):
    Your suggested code changes to compare strings starting from right to left make sense.

    I will check this. Expect a new version real soon...
     
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  14. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1694 ratzlefatz, Nov 15, 2017
    Last edited: Nov 15, 2017
    A new O2016RTool version (2017/November/15) was released today

    Error correction:
    Detection of Volume Office Products failed due to localized registry entries.
    Thanks to french user "alorsnon" for reporting and credits for his code suggestion
    that I gladly used.

    Feature enhancement:
    Changed function (A) SHOW CURRENT ACTIVATION STATUS:
    Now remaining days are shown in Grace-state too. Not only in Licensed-state.

    No other changes were made.


    Download-links and checksums in OP were updated.
     
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  15. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1695 ratzlefatz, Nov 15, 2017
    Last edited: Nov 15, 2017
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  16. vitorio

    vitorio MDL Novice

    Mar 16, 2012
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    #1696 vitorio, Nov 15, 2017
    Last edited: Nov 19, 2017
    I used to activate my MS Office 2016 using Skype phone call to Microsoft, using the ID generated when try to install it offline. I read recently that this method is not longer working.
    Can any one confirm this, please. Thanks.
     
  17. yangzhen19920415

    yangzhen19920415 MDL Novice

    Nov 19, 2017
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    That must answer ratzlefatz, it's his field .

    But he was a bit nerved due to slow online setup .
     
  18. vitorio

    vitorio MDL Novice

    Mar 16, 2012
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    Hope ratzlefatz read this and help with the answer
     
  19. s1ave77

    s1ave77 Has left at his own request

    Aug 15, 2012
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    It's a way that cannot be disabled (only misused keys get flagged). Nevertheless you talk about using STOLEN keys which IS NOT SUPPORTED here :cool2:.
     
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  20. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1700 ratzlefatz, Nov 19, 2017
    Last edited: Nov 20, 2017
    Who are you and why do you copy s1ave77's post and publish it using your name? I don't like such "games"! No answer needed.
    -> Original post which obviously was copied word by word!
     
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