[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

Discussion in 'Microsoft Office' started by s1ave77, Jul 19, 2015.

  1. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

    Sep 1, 2012
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    #2341 ratzlefatz, May 30, 2018
    Last edited: May 30, 2018
    I am sure, this is Office 365 Personal Trial version and not Office 365
    ProfessionalPlus. Preinstalled Office Trials can not be converted and
    activated.
    YES! All steps (Download, Install, Conversion, Activation) are needed.
    But before, you must uninstall preinstalled Office by using Microsoft
    FixIt-Tool from post#4 on page 1 of this thread. Follow recommended
    steps in usage instructions.
    This ensures, no trash from preinstall interferes with new install.
     
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  2. deMatrix

    deMatrix MDL Novice

    May 29, 2018
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    Thanks @ratzlefatz for the explanation...
    Yeah, just like you said that the preinstalled version is Office 365 Home.

    I already follow all the instructions from page 1, without uninstalling preinstalled ver.
    But it works. no error detected so far. :)
     
  3. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #2343 ratzlefatz, May 30, 2018
    Last edited: May 30, 2018
    I'm a fan of a clean ground basement. In case of trouble, I never tried to repair
    Office installations. I always used MS FixItTool and it was a good decision.
    So I always suggest to use FixItTool to remove all existing Office remnants
    (Preview/Beta <-> Trial) before installing a new full version or up-/downgrading
    from one main version to an other (2010 <-> 2013 -> 2016 <-> 2019).
    Next case for FixItTool: One of the "Microsoft Internal Use Only" Beta-/Dev-
    channels was used and you want to go back to standard distribution channel.
     
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  4. abbodi1406

    abbodi1406 MDL KB0000001

    Feb 19, 2011
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    #2344 abbodi1406, May 31, 2018
    Last edited: May 31, 2018
    Access got 2019 SKU
    Code:
    Access2019Retail
    Access2019Volume
    also noticed new VL licenses for 2019 SKUs
    didn't download or install recent C2R version to check yet
     
  5. lssong

    lssong MDL Novice

    Feb 9, 2013
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    I justed installed the Office 2016 (downloaded with OfficeRTool and convert it to VL license) and everything works fine.

    However, whenever I use the (K) START KMS ACTIVATION try to activate, it always reply "Activation Fail" without further elaboration and my Office is still left at grace period (which is ... 2 days left...)

    During activation, there is another console opened (then close automatically) with following information:
    2018-06-01 12:31:56: Listening on [::]:16880
    2018-06-01 12:31:56: Listening on 0.0.0.0:16880
    2018-06-01 12:31:56: vlmcsd 1111, built 2017-06-17 01:00:56 UTC started successfully

    I had used MS fixit tool to completely removed my previous Office several times, (including reboot, re-run fixit to make sure it doesn't find any Office) also deleted tokens.dat/cache.dat (always follows reboot).

    I even tried to install from VL ISO but activation still fail.

    I have no AntiVirus installed other than built in windows defender. Firewall is not activated. (Yea, I know it's a dangerous setup...)

    Any suggestion? I am on Windows 10 Pro. Please let me know if any log is needed.

    Thanks!
     
  6. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #2346 ratzlefatz, Jun 1, 2018
    Last edited: Jun 1, 2018
    For a quick test, please disable Windows Defender completely!
    Extract again all OfficeRTool files from 7z-archive and try to redo KMS activation.
    Create exclusions in Windows Defender for OfficeRTool directories and files.
    I assume during extraction, KMS-activation helper module "SppExtComObjPatcher.exe"
    was caught by active Defender, hence KMS activation fails.

    But if this didn't work and you still fail to activate, then something is seriously wrong with your system.
    On non tampered systems, OfficeRTool is working fine.
    In this case, I suggest to wipe the system and install a fresh new Windows 10.
     
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  7. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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  8. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #2348 ratzlefatz, Jun 2, 2018
    Last edited: Jun 2, 2018
    New 2019 SKUs: They all need new GVLKs :(.
    Code:
    Product:        ProPlus2019Volume
    SKU-ID:         {85DD8B5F-EAA4-4AF3-A628-CCE9E77C9A03}
    License-Family: Office19_RTM19_ProPlus2019VL_KMS_Client_AE
    Volume:         GVLK
    Group-ID:       4145
    
     
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  9. Digital_Jagh

    Digital_Jagh MDL Junior Member

    Jul 28, 2015
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    two updates within 1 week ...
    Hey Why C2R Office Ver. Doesn't support 'Sets Tab' of Windows 10 like the O365 one's
     
  10. rcstar6696

    rcstar6696 MDL Senior Member

    Jun 11, 2017
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    #2350 rcstar6696, Jun 2, 2018
    Last edited: Dec 24, 2018
    -snip-
     
  11. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #2351 ratzlefatz, Jun 2, 2018
    Last edited: Jun 2, 2018
    Thank you. The important ones are those, having ...VL_KMS_Client_.... in their name.
    These are needed for Retail2VL-conversion.

    The main license file for product-keys is "pkeyconfig-office.xrm-ms".
    This one checks and allows keys to be entered for the active VL_KMS_Client license files.

    If you want to inspect "pkeyconfig-office.xrm-ms", you can use 'PKeyConfigReader'. You
    will find this software here on MDL.
     
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  12. lssong

    lssong MDL Novice

    Feb 9, 2013
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    Thanks for the help! It works now!

    As you indicated, I need to 1) Disable WD, 2) Extract again from 7z-archive, 3) Run OfficeRTool.

    Previous I did in wrong sequence 2-->1-->3 thus cannot work.

    ------------
    Also, On an separate issue with ORTool Beta:
    I can use OfficeRTool version 2017/Sep/18 to Install the Office no problem. However, with Beta version (2018/May/23), when I try to install, the Office setup program will fail with a dialog saying:

    We found a problem!
    This installation requires a compatible Microsoft Office program installed on your computer.

    Similar to situation at below page... (but the solution is not effective...)
    www[dot]techyv[dot]com/questions/resolve-this-installation-requires-a-compatible-microsoft-office-program-failure/
    (Sorry I have yet no permission to post web link here...)

    Any idea?
    Thanks for your great work!
     
  13. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    I suggest to use MS FixIt-Tool to remove all remaining Office traces from the system.
    See post #4 (section 5) on page 1 of this thread where to get this Tool from Microsoft.

    Be sure to follow all recommended steps (don't forget the reboots!).

    Use always latest OfficeRTool to download a new setup package. Then install, convert
    and activate. I'm sure it will work.
     
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  14. ppmmtt

    ppmmtt MDL Novice

    Mar 10, 2017
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    Sorry for the late reply, problem solved..
     
  15. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #2356 ratzlefatz, Jun 6, 2018
    Last edited: Jun 6, 2018
    That leaves the question:
    Normally there's no need, so for what reason MS introduces this new "KMS_Client_AE"
    for ProPlus which needs a new GVLK?
     
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  16. afunix.h

    afunix.h MDL Novice

    Dec 21, 2017
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    WD virus detected
     
  17. shroom

    shroom MDL Novice

    Jul 20, 2010
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    Thanks for the app/tutorial. Everything works fine.

    Apart from the fact that I haven't found a way to change the installation folder. Everything's obviously being installed on my C drive and I don't want that.
    How can this be changed?
     
  18. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    Sorry, but you can't change installation folder. For some unknown reasons, Microsoft
    decided preset installation-path to be fixed to "%SystemDrive%\Program Files" resp.
    "%SystemDrive%\Program Files (x86)". There is no way to circumvent this.
     
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  19. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    OK, here we go again: It's a false positive. See this post and following.
     
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