[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

https://forums.mydigitallife.net/threads/65644/

 

Hi @abbodi1406 .Thanks for replying.

Unfortunately, ProPlus2019Retail is already in the key, so that didn't do anything. What else should I try?

 

Check if Antivirus is interfering. Disable AV and create exclusions for path and files.
If it still doesn't work, then remove existing Office installation with Office Scrubber
and re-install.

 

Hw did you installed Office?
run these commands and post the result

Code:

reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun /v InstallPath
reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun /v PackageGUID
reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun\Configuration /v ProductReleaseIds

 

I installed Office using OfficeRTool > Option I > ODT > Office 2019 ProPlus

Here are the results:

Code:

PS C:\Windows\system32> reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun /v InstallPath

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
    InstallPath    REG_SZ    C:\Program Files (x86)\Microsoft Office

PS C:\Windows\system32> reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun /v PackageGUID

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
    PackageGUID    REG_SZ    9AC08E99-230B-47e8-9721-4577B7F124EA

PS C:\Windows\system32> reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun\Configuration /v ProductReleaseIds

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration
    ProductReleaseIds    REG_SZ    VisioPro2019Retail,ProPlus2019Retail

 

All is good to me, i wonder why the conversion is not working for you

can you run Convert-C2R.cmd in debug mode (edit and set _Debug=1)

 

Here's the debug log:

Code:

>color 1F

>title Office Click-to-Run Retail-to-Volume

>for /F "tokens=6 delims=[]. " %# in ('ver') do set winbuild=%#

>set winbuild=17763

>set "_SLMGR=C:\Windows\System32\slmgr.vbs"

>if 17763 LSS 7601 (
set "msg=Windows 7 SP1 is the minimum supported OS..."
 goto :end
)

>sc query ClickToRunSvc

SERVICE_NAME: ClickToRunSvc
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

>set error1=0

>sc query OfficeSvc
[SC] EnumQueryServicesStatus:OpenService FAILED 1060:

The specified service does not exist as an installed service.


>set error2=1060

>if 0 EQU 1060 if 1060 EQU 1060 (
set "msg=Could not detect Office ClickToRun service..."
 goto :end
)

>set _Office16=0

>for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun /v InstallPath" ') do if exist "%b\Office16\OSPP.VBS" (set _Office16=1  & set "_OSPP=%b\Office16\OSPP.VBS" )
ERROR: The system was unable to find the specified registry key or value.

>if exist "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" (set _Office16=1  & set "_OSPP=C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" )  else if exist "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" (set _Office16=1  & set "_OSPP=C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" )

>if 1 EQU 0 (
set "msg=No installed Office 2016/2019 product detected..."
 goto :end
)

>for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun /v InstallPath" ') do if not errorlevel 1 (set "_InstallRoot=%b\root" )
ERROR: The system was unable to find the specified registry key or value.

>if "" NEQ "" (
for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun /v PackageGUID" ') do if not errorlevel 1 (set "_GUID=%b" )
 for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun\Configuration /v ProductReleaseIds" ') do if not errorlevel 1 (set "ProductIds=%b" )
 set "_Config=HKLM\SOFTWARE\Microsoft\Office\ClickToRun\Configuration"
 set "_PRIDs=HKLM\SOFTWARE\Microsoft\Office\ClickToRun\ProductReleaseIDs"
)  else (
for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\WOW6432Node\Microsoft\Office\ClickToRun /v InstallPath" ') do if not errorlevel 1 (set "_InstallRoot=%b\root" )
 for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\WOW6432Node\Microsoft\Office\ClickToRun /v PackageGUID" ') do if not errorlevel 1 (set "_GUID=%b" )
 for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\WOW6432Node\Microsoft\Office\ClickToRun\Configuration /v ProductReleaseIds" ') do if not errorlevel 1 (set "ProductIds=%b" )
 set "_Config=HKLM\SOFTWARE\WOW6432Node\Microsoft\Office\ClickToRun\Configuration"
 set "_PRIDs=HKLM\SOFTWARE\WOW6432Node\Microsoft\Office\ClickToRun\ProductReleaseIDs"
)
ERROR: The system was unable to find the specified registry key or value.
ERROR: The system was unable to find the specified registry key or value.
ERROR: The system was unable to find the specified registry key or value.

>set "_LicensesPath=\Licenses16"

>set "_Integrator=\integration\integrator.exe"

>for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\WOW6432Node\Microsoft\Office\ClickToRun\ProductReleaseIDs /v ActiveConfiguration" ') do set "_PRIDs=HKLM\SOFTWARE\WOW6432Node\Microsoft\Office\ClickToRun\ProductReleaseIDs\%b"
ERROR: The system was unable to find the specified registry key or value.

>if "" EQU "" (
set "msg=Could not detect Office ProductIDs..."
 goto :end
)

>echo.


>echo ============================================================
============================================================

>echo Could not detect Office ProductIDs...
Could not detect Office ProductIDs...

>echo ============================================================
============================================================

>echo.


>echo Press any key to exit...
Press any key to exit...

>if 1 EQU 0 pause  1>nul

>goto :eof

 

No AV except for Windows Defender which is disabled. Should I still create exclusions? For which paths and files? This is a brand new PC. I've also tried restoring System Restore to the point right after Windows 10 was set up. Then I installed Office 2019ProPlus again via OfficeRTool, but I got the same results.

 

Brand new PC with fresh Windows 10. Have tried restoring System Restore back to right after OOBE then installing Office. Same results.

 

Code:

>for /F "skip=2 tokens=2*" %a in ('"reg query HKLM\SOFTWARE\Microsoft\Office\ClickToRun /v InstallPath" ') do if exist "%b\Office16\OSPP.VBS" (set _Office16=1  & set "_OSPP=%b\Office16\OSPP.VBS" )
ERROR: The system was unable to find the specified registry key or value.

For some reason, the script cannot query the registry (although you secceeded manually)

check folder/registry permissions and that "Run as administrator" is working correctly in your OS

 

Which folder / registry key should I change permissions for? And what should the new permissions be? I've not done this before and would appreciate some help.

Thanks.

 

Check, don't change
the folder you extracted C2R-R2V_10 to
and registry path
HKLM\SOFTWARE\Microsoft\Office\ClickToRun

 

I had a similar issue, it was my avg pc tuneup screwing up my office setup. I suggest disable ALL tuneup security firewall software

 

I checked the permissions for both the folder and the registry path. For the folder, SYSTEM, Administrators and PC have full control. For the registry path, both SYSTEM and Administrators have full control. So nothing seems to be wrong there. But I think it's a permission issue because I created another temp admin account and it works in that account. Since this is a new installation, I probably will do a fresh re-install without much pain.

 

Dear all, please forgive my ignorance, but I've got some issue after the activation. Could someone help me here?

I've activated successfully as instructed by converting retail version into volume version, and activate after installation of "Office 2013 Retail" and "Visio 2013 Retail Professional", using C2R-Retail2Volume-2013++ and KMS-VL-ALL-7.2RC2. But the speakers on my laptop stopped working, the operating system can't find any speaker installed, and Cisco Webex Teams and Meetings keep popping up. Is there any solution on this situation?

I am using Windows 10, Build 1903.

 

Is there anyway to verify hash of "stream.x64.x-none.dat" for each version?
Edit: found it, s640.cab have it