[HOW-TO/SUPPORT/CHAT] OFFICE C2R Download/Install/Activation

Discussion in 'Microsoft Office' started by s1ave77, Jul 19, 2015.

  1. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1523 ratzlefatz, Jun 9, 2017
    Last edited: Jun 9, 2017
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  2. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1524 ratzlefatz, Jun 9, 2017
    Last edited: Jun 9, 2017
    - A new O2016RTool version was released today (2017/June/09) -

    Changes:

    PROGRAM-STARTUP
    - Changed "New Version available Check":

    O2016RTool now uses the same check as it is done by Office Deployment Tool.
    This new check is more accurate than testing an outdated/not synched V32.CAB.

    Of course this is valid only, until Microsoft changes something in ODT checking routine.
    Then the cat-and-mouse-game starts anew... :p

    No other changes were made.

    Download links in OP and checksums were updated.
     
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  3. Threshold

    Threshold MDL Novice

    Nov 20, 2009
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    Hi guys,

    I run Windows 10 pro x64 and today i decided to upgrade Office from 2013 to 2016.

    I first uninstalled the old Office 2010 x64, rebooted and than installed Office 2016 x86 from some old images I downloaded from the forums a while ago.
    Installation and activation went fine so I run Windows update and installed all necessary updates.
    The system rebooted but after 5 minutes I got a bsod (something I hadn't seen since Vista) and the system went in a series of reboots.
    Since system restore did not work I had to restore from an image I had created before installation.

    I than decided to install Office 2016 x86 from O2016Rtool using the Online Web Setup (Option 2).
    That seem to go well but when I tried to convert and activate I got the following message:
    "Supported Office 2016 product not found".
    I than proceeded to a "cleanup" of old Office remnants using the MS tool and manually deleting the tokens.dat file but that didn't solve the issue.

    I than removed Office 2016 too and installed it again using option 1 Local Setup.
    The installation seemed to got stuck or at least the office window although all products seem to have been installed and i was presented with the O2016Rtool window asking for my next step.
    I selected convert but i got again the same message: "Supported Office 2016 product not found".

    The programs seem to work fine but have 4 days grace period left: any idea what i might be doing wrong and how to solve this?

    Many thanks to whomever can help.
     
  4. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1526 ratzlefatz, Jun 12, 2017
    Last edited: Jun 12, 2017
    This looks to me, as if the 'old images' are "VLSC Volume Versions". What filename do they have?
    And I assume for uninstall you used standard -> Control Panel -> Programs and Features
    -> Office 2010 uninstaller.
    This may have been the reason for all the following errors. From post#4 FixIt-Tool for Office 2010
    is the better choice for a successful uninstall. Attention! There are 2 different FixIt's, one for 2010
    and one for 2016. They are not the same.
    So restored backup-image still has Office 2010 parts remaining on the system. But your description
    of the symptoms lead me to the conclusion there is something more broken on your system.
    This may be the result from a partial removed Office 2010 Volume and a mixed Office installation
    with Office 2016 Click2Run.
    I assume you only used FixIt-Tool for Office 2016, but you must use FixIt-Tool for 2010 to remove
    Office 2010.
    -> FixIt-Tool for Office 2016 !
    This may come from the fact, that parts of Office 2010 / Office 2016 are still there and interfere
    the detection.
    Don't mix Office versions. You will run into trouble by doing this. Always use FixIt-Tool, not
    the standard uninstaller from control panel. This is advice from own, sadly experiences.

    To resolve, do the following:
    - Restore first backup image again (so we have the same install base as before).
    - Round 1:
    - Download and start FixIt-Tool for Office 2010 (This will remove recognized old Office 2010)
    - Reboot !!
    - Round 2:
    - Start Office 2010 FixIt-Tool again and run it a second time (This will remove any remaining Office 2010 debris, if there is any left from Round 1)
    - Reboot again !!
    - Then start O2016RTool and use "1 local setup"

    I am sure, now it will be recognized and you can proceed with conversion and activation.
     
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  5. Threshold

    Threshold MDL Novice

    Nov 20, 2009
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  6. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1528 ratzlefatz, Jun 13, 2017
    Last edited: Jun 14, 2017
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  7. Threshold

    Threshold MDL Novice

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    I guess I'll do the nth system restore and keep Office 2013 for now until I can do a total reinstall.
    Maybe, out of curiosity, I'll try the volume licences again and see if they cause an unbootable system again but this time i will clean everything better.
    The images I got from a torrent found on here so they should be ok but I will see if I can checksum them before trying them again.
    If\when I'll do this I will report back the results as they might be of interest for some.

    Thanks a lot for your help.
     
  8. Outcast

    Outcast MDL Member

    Mar 23, 2009
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    I suggest you do a clean Windows installation. System Restore does not really work 100% all the time.
     
  9. Safirion

    Safirion MDL Novice

    Jun 18, 2011
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    Hi,

    When I type any letter on the main menu of O2016RTool (june version), I heard a "beep" but it write nothing on the CMD so I can't do anything. Very strange because when I use this tool before it never happends.

    I'm on Windows 10 Insider 16199.

    Thank's by advance
     
  10. s1ave77

    s1ave77 Has left at his own request

    Aug 15, 2012
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    In admin CMD:
    Code:
    reg add "HKCU\Console" /v "ForceV2" /t REG_DWORD /d "0" /f
     
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  11. Safirion

    Safirion MDL Novice

    Jun 18, 2011
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    Thank you very much. It work fine :)
     
  12. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    #1535 ratzlefatz, Jun 15, 2017
    Last edited: Jun 15, 2017
    And to be correct: This circumvents an error in "Windows 10 16199", not in O2016RTool =;-).
     
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  13. s1ave77

    s1ave77 Has left at his own request

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    Iirc the CMD 'bug' appeared with first official Insider build after CU release and affected all tools using choice.exe.
     
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  14. Tito

    Tito Admin / Adviser
    Staff Member

    Nov 30, 2009
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    And its already fixed in the latest Insider build.
     
  15. ratzlefatz

    ratzlefatz MDL FUBAR Recon Squad

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    - A new O2016RTool version was released today (2017/June/16) -

    Changes (just prettyfying cosmetic):

    PROGRAM-STARTUP - "New Version available Check":
    - moved announcement of new versions away from main menu to pre-start-window

    versioncheck.png


    DOWNLOAD - "New Version available Check":
    - added single check/preselection of new version in download dialogue for all distribution channels

    No other changes were made.

    Download links in OP and checksums were updated.
     
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  16. jayloofah

    jayloofah MDL Novice

    Jun 17, 2017
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    #1540 jayloofah, Jun 21, 2017
    Last edited: Jun 21, 2017
    During the conversion from retail to volume I get an error at the "Installing GVLK" phase, 0x800706BA, an RPC server error. Anyone have an idea how to solve this?

    Edit: Restarted and it's good.