Intel SST/iAVS audio missing – OEM Realtek package lacks iavsstd1.inf (Acer Predator G3-571, HD 63)

Discussion in 'Windows 10' started by Cyberafv, Jan 7, 2026.

  1. Cyberafv

    Cyberafv MDL Novice

    Dec 28, 2025
    2
    0
    0
    I’m trying to recover internal audio on an Acer Predator G3-571 running Windows 10 22H2.

    Hardware:
    - Acer Predator G3-571
    - Intel HD 630 (6th/7th gen)
    - Realtek ALC255
    - Hybrid audio architecture (Intel Smart Sound Technology + Realtek)

    Problem:
    Internal audio is completely missing:
    - No “Sound, video and game controllers”
    - No “Audio inputs and outputs”
    - Only Intel SST Audio Controller sometimes appears under System Devices
    - HDMI and USB audio work correctly

    Key finding:
    This system requires an OEM Realtek audio package that includes the Intel SST bus driver.
    The critical INF file appears to be:
    - iavsstd1.inf

    Drivers tested (confirmed incompatible / cause BSOD or no audio):
    - Intel SST 10.23.x (2023–2025)
    - Realtek 6.0.8947.1
    - Generic Microsoft HD Audio drivers

    What works:
    - Linux (ALSA/PipeWire): internal audio works perfectly
    - External USB audio interface works in Windows

    What I’m looking for:
    A single OEM Realtek audio package for this model (or similar Acer Skylake/Kaby Lake laptops) that includes:
    - iavsstd1.inf
    - HDXRT.inf or HDXRTSST.inf

    Likely date range:
    2017–2020

    If anyone archived this driver or has a recovery image / OEM installer, I’d really appreciate it.
     
  2. migascalp

    migascalp MDL Addicted

    Sep 18, 2009
    556
    935
    30
  3. Espionage724

    Espionage724 MDL Expert

    Nov 7, 2009
    1,153
    439
    60