In the first hardcopy outlook is searching for a predefined .pst file on your desktop; the second hardcopy shows that the .pst file is missing on the desktop. That is true. The default path is C:\Users\JSS\Documents\Outlook... So search for the old .pst file in your profile if you want to use that file or go to Controlpanel (control.exe), click on Mail Icon and configure the correct path and filename (or delete the old path and .pst file there). or read this: https://forums.mydigitallife.net/th...ssing-email-account-setup.78122/#post-1472538